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js_chicago
Known Participant
April 2, 2023

P: (Mac) People masks selections are not as expected (Entire Screen or Square Area)

  • April 2, 2023
  • 144 replies
  • 22357 views

This was originally posted under "Bugs" but I really want this to be answered as a question. I will be happy to delete whichever post doesn't fit under the best category however! Thank you.

 

When using Lightroom Classic 12.2.1 with MacOS Ventura 13.3 (on a Retina 5K, 27-inch, 2020 iMac with the AMD Radeon Pro 5700 XT 16 GB and 72 GB of memory)...


I am getting the entire image selected when I try to use the "Select People" then choosing "Entire Person." Lightroom Classic allows me to individually select the hair, teeth, eyes, etc. as usual but when trying to select the entire body, the whole screen gets turned pink to indicate that the Lightroom thinks that the whole picture is the person.

I've attached two (redacted for privacy) screenshots of the "Subject" masking that still works as it should and the "Entire Person" mask that shows where the entire photo area has been selected incorrectly by the AI.

Anybody have any thoughts? Thanks!

This topic has been closed for replies.

144 replies

Known Participant
February 9, 2024

@Andreas29710925mack You are the one name-calling and finding aggression where there is none. (Aggression and frustration are very different things.) I’m not a guy, I’m not uneducated, and I find it ironic that you are lecturing me about "shouting about posting answers I do not like". Move on. I felt your response with the acreenshot unnecessary - I’m sorry if that hurt your feelings. Maybe I was extra touchy because of the frustration with the issue, maybe it was the way you worded it, maybe your tone was misconstrued - who knows. The point is that it's not nearly as deep as you are making it. I’m not going to call you names or insult your intelligence over it. I hope you have a great day and I hope none of us have reasons to need this forum again for a long time.

Andreas29710925mack
Participating Frequently
February 9, 2024

@michelegranja - the difference between the original incident and your rude and impolite behavoir is: the first incident affected ALL systems - not only some. So it was clear that the problem had to do with drivers from MacOS. This time only some systems were affected - others with the same system configuration were not affected at all. 

One last word: impolite and flaming guys like you destroy important communites like this one. It's about time that you improve your language to others and find a better way to communicate. We are all not here to listen to your uneducated shouting if someone posts an answer you don't like. Don't be that agressive. We have all the same rights here.

Known Participant
February 8, 2024

@Andreas29710925mack  We are all very aware not all systems are impacted... we don't need to hear from everyone out there getting to do their work successfully. Your advice about arrogance is laughable based on your responses - I’m not a cookie... and having been dealing with varying levels of this issue since last April, I don't appreciate you downplaying it as you have. Just more unnecessary input.

Andreas29710925mack
Participating Frequently
February 8, 2024

@michelegranja ... be polite and not arrogant. The reason why I posted my experience was to show, that not all systems are affected. And guess what - now you updated your system and you are a happy cookie again. 

Known Participant
February 8, 2024

@SweetPeaPhotog AMD Radeon 5700 Pro 8 GB

Participating Frequently
February 8, 2024

Are you using AMD graphics?

Known Participant
February 8, 2024

@SweetPeaPhotog I just ran the macOS update to 14.4 and PEOPLE MASKING IS WORKING!! (With all GPU enabled)

Known Participant
February 8, 2024

@Andreas29710925mack I'm really happy for you.   And I don't get it - Did you come here to tell us we are lying? My people masking shuts down the program. Period. Yours still working is not a solution to my problem. Thanks, though. 

Andreas29710925mack
Participating Frequently
February 8, 2024

Hi folks,
sorry but I don't get it -> on my 5K iMac (2020) the people masking works as designed after I installed MacOS Ventura mid of september 2023. I checked the people masking a few minutes ago and there are no bugs here (see attached pic). LR is forced to use the GPU (AMD Radeon Pro 5700XT) acceleration to max. LR Classic V13.1 / Camera Raw 16.1 / MacOS 14,3

Participating Frequently
February 7, 2024

But telling someone that spent 5k on a computer in 2020 that they should just upgrade is insane. That's like telling someone to buy a whole new car when the battery dies. We shouldn't be forced to upgrade just to use a program we already pay for.