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mike boruta
Known Participant
August 30, 2023

P: (mac/win) Cropping panoramas with two monitors - white space is overlaid on secondary display

  • August 30, 2023
  • 8 replies
  • 2206 views

When cropping an HDR Panorama using two displays, the full image is not shown correctly in my secondary display. My primary display will show the full panorama, but when I try to crop it the secondary display erratically shows white space where there should be imagery. If I make crops, the secondary display will update (slowly), but continue to show white space. This white space seems to mimic the boundary of the original panorama.

 

I recently upgraded from a 2019 iMac to a 2023 M2 Max Studio with 96gb ram. The problem used to occur on my iMac and I was hoping that the new powerful machine would make a difference. It didn't. I'm using MacOS Ventura 13.5 and LR 12.5. But this issue also occured on my 2019 iMac, using different OS and different LR Classic versions. 

 

I have two external monitors. The one I'm using with LR is a 4k display. The other monitor I use is an old Apple Thunderboldt display (2560 x 1440). I tried using that as my LR secondary display, but the issue persists, albeit not as regularly.

This issue doesn't seem to occur while cropping single raw images. The images I'm working with are panoramas created from bracketed raw files, using LR's "Photomerge - HDR Panorama" tool. 

The "white space" shown, seems to mimic the original extent of the panorama, and place it arbitrarly over the image shown in the secondary display, despite how I crop it. See my attached screenshots. 

Sometimes disabling/enabling the secondary display seems to temporarily fix this (clicking on the "2" monitor button in primary display, above the filmstrip at the bottom).

8 replies

mike boruta
Known Participant
May 6, 2025

@Sameer K Is this bug ever going to be fixed? I reported it in August 2023 with LR v12.5. It is now May 2025 and I'm LR 14.3 and the bug is still is frustrating as it ever was. I long for the days when I could crop panoramas on my primary display and see the actual crop preview on my secondary display, which is something Lightroom used to do just fine, for years.

mike boruta
Known Participant
August 1, 2024

@Sameer K another update comes and goes and this bug still persits. 😞  Almost a year has passed since I reported this bug. How in 2024 when we are able to generate images from text can something as simple as cropping a panorama be an unfixed bug?

mike boruta
Known Participant
December 23, 2023

Hi @Sameer K, is there any estimate of when this bug will be fixed. I will dance in celebration the day it is fixed and works like it used to. 

mike boruta
Known Participant
October 12, 2023

Please upvote the TOP OF THE POST, the big button that only has two votes right now. I ask this because at least 5 people have upvoted my comment.

mike boruta
Known Participant
October 12, 2023

Anyone who upvoted my comment...please upvote this post from the top so that it might get noticed more.

mike boruta
Known Participant
October 11, 2023

@Sameer K Sameer K - any progress on this bug? It frustrates me on a daily basis. I was hoping to see a fix in the v28 update but the problem persists.  😞 

Sameer K
Community Manager
Community Manager
September 11, 2023

Thanks for the details @mike boruta . Converted to a bug for now.
If you also face this issue, please upvote the post from the top, not my comment.

Sameer K
Community Manager
Community Manager
September 5, 2023

Hey @mike boruta. Thanks for the detailed description and the screenshots. Your configuration is particular, and we'll work on setting it up to attempt to reproduce this.

 

Could you share the following details:

  1. Go to Help > System info > Copy & paste into a text document > Upload and share with us here.
  2. A few of the sample RAW images were used to build the Pano.
  3. A couple of Pano images.

 

What troubleshooting steps have you tried apart from disconnecting external displays?

Awaiting to hear from you. Thanks!
Sameer K.

mike boruta
Known Participant
September 6, 2023

Hello Sameer. I uploaded the requested items to this Google Drive folder: 
https://drive.google.com/drive/folders/1B6rKQZ42r_W2urZZK038CfQ0Mb1yJxyf?usp=sharing

 

I just restitched the pano using the images in that drive folder, then tried cropping the new output with my external display on and the same bug I described occurred again. 

I haven't tried any other troubleshooting steps besides what I mentioned in my post.

Thank you for looking into this,

Mike

Inspiring
September 11, 2023

I am using LRc 12.5 and Windows 11.  I created a pano using PTgui.  It has white space on top and bottom.  When cropped to remove top white space, the secondary display incorrectly shows white space when in loupe mode, but not in grid mode, when primary display is in develop mode.  When primary is in Library mode, the 2nd display, in loupe, shows correctly.  Images are attached.