Regardless of what Adobe might say, nobody's version/OS info is going to help at this point. Google made changes on their end around the time this started, and it also affected YouTube on some devices with almost identical behavior. (pop-up saying the service is offline when it's clearly not)
Even 30 days to fix this would be fine IMO. A week without an ETA, though... not so much.
edit: apparently in addition to pretending that individual system specs or network information is useful in resolving this issue, they're telling users who call tech support that the issue is with their own (the user's) networking settings. Absolutely unreal.
I'm having this problem lately. I have a MacPro (mid 2010) running 10.12.5 Sierra and Lightroom CC 2015.10. I have lots of RAM (32 GB) but the system seems really slow lately
Same here, w/ the addition of error emphasis. It grows somewhat wearisome considering the lease fee I pay every month never to own this software that never even came with any paper books (that I didn't buy separately on my own for extra money) to help me learn it.
It also doesn't tend to produce things that look the same on my 4K monitor, someone else's SVGA setup, or on paper no matter what I tell it.
This is all using the combo of Windoze 10 / 64 bit & Adobe PS/LR CC 2015.10.1 Release Camera Raw 9.10.1
5 days ago "must be a Google server problem".... I'm glad we have people like you that understand the system. Let's hope Adobe is using this time interval to do more research than you demonstrate before drawing a conclusion.