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March 16, 2021

P: Message: "The catalog could not be opened due to an unexpected error."

  • March 16, 2021
  • 113 replies
  • 7385 views

This issue has returned.

 

The catalog opened ONCE (and only once) after updating to LrC 10.2; I do this as a test everytime I update LrC.

 

Now, a few days later, I get the pop-up with the error text: "The catalog could not be opened due to an unexpected error."

This topic has been closed for replies.

113 replies

Rikk Flohr_Photography
Community Manager
March 25, 2021

This thread is being merged into an existing authoritative thread for better tracking and response. Please review the official answer (if any) in the second post on the thread for more information. 

Rikk Flohr: Adobe Photography Org
Sunil_Bhaskaran
Inspiring
March 25, 2021

We need some additional info to investigate this further.
I have sent you a mail with details.

Thanks,
Sunil

Participant
March 25, 2021

I'm sorry Adobe but over the last 12 months every time there's an update there seems to be a problem.  If it's not Media Encoder then it's Lightroom Classic.  There was a similar issue to this in December and then a new update resolved that problem and now it seems similar is happening again.

Participant
March 25, 2021

@JPEG same thing happens to me

Participant
March 25, 2021

same thing happening to me! Im using a Mac are you?

Participant
March 25, 2021

When I update Lr classic this error “ Unexpected error opening catalog; choose a different catalog, try again, quit” happens.  Anyone have any ideas how to fix this? My Mac needs to be updated to Big Sur 11.2.3 (I was waiting for the next version to update). Lr works fine when I go back a version. I called support and tried their chat and it was a waste of time. I have a Mac using Big Sur. 

March 23, 2021

After ~16 hours (overnight) with no other usage of this computer, the catalog opened on the first try. "Integrity check" message box popped up briefly. (March 23)

My iMac is not showing any other kind of odd behavior.

Could this be related to some Adobe cloud/sync intermittent issue? When this fails, is my LrC 10.2 instance reaching out to some online Adobe service that it cannot find?

March 22, 2021

Failed again (March 22).

I successfully opened it 2-3 times as a test, then it failed again today.

Same error dialog:

Participating Frequently
March 22, 2021

I reported this also to @8510810 there are too many reports now for this to be a hardware error

Participant
March 22, 2021

Me too!  Reminiscent of October in that booting usually results in the catalog opening on the first try but not subsequent tries.