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ayresnograces
Participating Frequently
October 22, 2017

P: Migration fails with unhelpful error

  • October 22, 2017
  • 12 replies
  • 453 views

I've just tried to migrate my LR Classic catalogue to Lightroom CC. After updating metadata, finding missing photos and clearing sufficient disk space, I finally got it running. 24 hours later, at 89% complete and 'Im porting albums' I got a message that said;

 'Migration was not successful. Mo one is more unhappy about this than us. Except you probably. Please contact our support team.

 

No log file, no explanation. My photos all seem to be imported, but if it didn't finish, I don't trust that all my photos are imported correctly.

 

How do I even start troubleshooting this? And how do I delete my cloud photos to start again?

 

Thanks a lot,

Dean

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    12 replies

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    hesspoint
    hesspoint
    Inspiring
    October 23, 2017
    I have the exact same issue. Also posted this here
    A
    ayresnogracesAuthor
    Participating Frequently
    October 22, 2017
    Lightroom CC shows the same number of photos as there are in the catalogue I migrated, but I don't want to rely on everything being imported ok. When for the catalogue, which I did. I opened the catalogue in LR Classic, I got a message telling me that a migration was in progress, and recommending that I disable sync for the catalogue, which I dd.

    Dean Ayres
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