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Inspiring
Mar 27, 2012 6:03 PM UTC
Released

P: Nikon D4/D800 nef file cannot be imported

made a bunch of photos with the new nikon d800. 2 out of 14 nef files cannot be imported with lightroom 4 while the other 12 import fine.

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30 replies

Legend
Apr 5, 2012 7:00 PM UTC
Presently, you need to use Camera Raw 6.7rc from here for support: http://labs.adobe.com/technologies/ca...
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Inspiring
Apr 5, 2012 6:32 PM UTC
Is the Nikon D800 compatible with LR4? It won't let me import NEF's.
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Inspiring
Apr 1, 2012 6:09 PM UTC
When is the ETA on a solution for CS5 extended? I purchased the upgrade based on the website's claims that the extended version was compatible with the D800, and was very disappointed that in fact it's still not quite there. I cannot view any of my still images in either the bridge or CS5 Extended. The error I get reads to the effect that Adobe Camera Raw is not compatible.

Please help!?!
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Participating Frequently
Mar 31, 2012 8:11 PM UTC
hello,
I can confirm the same problem with Nikon D4 and LR4.0
I can send you some NEFs if you want...
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Participating Frequently
Mar 31, 2012 8:09 PM UTC
I recently purchased Nikon D4 camera.

When I shoot 16:9 still full resolution RAWs in video mode,

LR4.0 won't recoginse the files and report they're damaged
I can send you some NEFs if you want...

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Inspiring
Mar 28, 2012 9:19 AM UTC
I am facing similar issues as I just received my D800. Also I am not able to open .NEF-files in PSE9. Are these issues going to be fixed in LR4 and PSE9?
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Inspiring
Mar 27, 2012 7:13 PM UTC
good to hear. thx
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Adobe Employee
Mar 27, 2012 7:09 PM UTC
I believe what you have is a known issue. If you shoot stills in live view video mode, those NEFs will not import. We are working on a fix for this problem. Thank you for taking the time to report it.
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Inspiring
Mar 27, 2012 7:06 PM UTC
well i did some demo shots at my local dealer. changed iso level from 800 up to max. and did that with d4 and d800. after that i took 2 videos with each camera.

now at home i tried to import all pictures. all pictures and videos taken with d4 import well. the 2 videos from d800 import well too, but 2 picture from d800 don't.

the videos have an extension .mov so i can say that the problematic files are pictures.

i just remember that i tried a litte to find out how to start video. i changed to "Q"-mode, and i changed to liveview. maybe these 2 pictures where taken with one of those options on.

do you want to see one of those files?

the error is:

Die Dateien stammen aus einer Kamera, die von der RAW-Formatunterstützung in Lightroom nicht erkannt wurde. (2)
DSC_0490.NEF
DSC_0491.NEF

there's also no preview availabe in import dialog
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Adobe Employee
Mar 27, 2012 6:08 PM UTC
Can you tell me more about the files that did not import? What settings did you use? Where you in video mode when you shot these files?
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