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Inspiring
November 28, 2019

P: No pressure sensitivity for Wacom Intuos Pro

  • November 28, 2019
  • 63 replies
  • 3900 views

Hi, I'm using a new Wacom Intuos Pro with latest Firmware. According to Wacom's Diagnosis Tool the pressure sensitivity works fine from 0-100%.However, in LR I cannot use the pressure sensitivity as I'm always getting the full 100% (e.g. when using the adjustemnt brush). I know this was an issue in the past but should be solved by now.
I'm using Windows 10, latest release, on a high perfomance PC.

Does anyone have a clue where I need to search for a solution?
Without that feature the tablet is almost useless....

BTW: It's working in Photoshop without any problems...

Thanks!

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63 replies

Inspiring
March 30, 2020
I have the same issue, either deciding for pressure sensitivity and accepting the lag, or no lag but also no pressure sensitivity. Using intuos 5, Lightroom classic and win10. All drivers new! this is not acceptable, is there any solution?
Participant
February 12, 2020
Hi Rikk, do you have any feedback from the team?
Inspiring
February 9, 2020
Having the same issue in LR with an Intuos Medium. Please don't let the bug log get lost in your DB.
Inspiring
February 4, 2020
Hi Rikk
I too have this same problem. I've not used Wacom and Lightroom together simply because of this.  I have the Intuos Pro Small.  I downloaded the latest driver today to try again but the problem remains and all my research says the fault is with Adobe.  Pressure sensitivity seems to work OK with Windows Ink enabled but the sliders are unmanageable; turn Windows Ink off and you can grab the sliders OK but then pressure sensitivity doesn't work - and if you search for this problem with Google you'll see it's been around for years.  Truly disappointing.  I love the idea of the pen but, after forking out a lot of money for it, it just sits on the shelf unused.  I think we have been appallingly treated, it cannot be beyond the wit of the team to fix this but we seem to be totally ignored.
Paul
Rikk Flohr_Photography
Community Manager
January 23, 2020
I've logged a bug with the Classic team to investigate the behavior difference between ACR and Classic. 

Thank you for the report. 
Rikk Flohr: Adobe Photography Org
Participant
January 19, 2020
Yes, I can also confirm that there is major difference of how Camera Raw and Lightroom Classic interpret the Wacom Pen. In Camera Raw it works smoothly and as charm whereas in Lightroom you constantly get different results which basically makes it unusable. There is lag and inconsistency in the lines. I am also using the latest Windows 10 update, Wacom M Pro driver and Adobe products.
The problem is in Lightroom Classic and the Adobe team must definitely resolve this issue and unify the way Camera Raw and Lightroom Classic engines work.
By default, LR must use the same CR engine but apparently something doesn't work right and must be fixed as there are more complaints that are coming. Instead of speeding my post-processing I need to throw away the Wacom which is not a cheap toy after all. I also attach the results I get from CR vs LR while drawing the same lines in exactly the same way. I have already talked to an Adobe User Support specialist and he helped me a bit with adjusting the brush flow (50) and feather (90) but this is just a workaround of the main problem and again it doesn't work as it does in CR and has a great amount of lag. I really hope this is fixed in one of the next LR updates.
Thank you Adobe Team.



Community Expert
January 6, 2020
I have the same problem for years. Actual I worked with Windows 10 (1909) and Lightroom Classic 9.1. I have installed the latest Wacom driver, version 6.3.38-2. 


In Photoshop all worked fine.
   
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Inspiring
December 3, 2019
A lower value was a good hint! The tool behaves differently if using a value under 100%. However, very often I get these strange dots in my drawings (please see picture attached) - especially when changing direction or lift the pen. And the delay also still exists.

Rikk Flohr_Photography
Community Manager
December 2, 2019
I get the same result with Windows Ink checked and unchecked.  I have pressure sensitivity in either case. 

Try setting your Flow to a lower value like 50 and then test your sensitivity. Does it feel like you have more control?
Rikk Flohr: Adobe Photography Org
Inspiring
December 2, 2019
Sorry, I actually overlooked that.

However, it seems that on a Windows PC you have to decide what you consider most:

a) If "Use Windows Ink" is ON, then yes, you can use pressure sensitivity. BUT: the adjustment brush works only with a delay. I.e. you start to move the brush, but only after a third or half second you actually recognize the result of the pen movement on the photo.

b) If "Use Windows Ink" is OFF, then you don't have any delays when using the adjustment brush.however, pressure sensitivity is NOT working then.

I habe attached two pictures as an example.

Picture 1 ("Use Windows Ink" is ON)
Please note, even with "Use Windows Ink" is set ON, the pressure sensitivity works not as expected. In the picture you will notice some white spots in the line. They were not caused by a firm pressure on the pen but just happend while drawing the line...

   


Picture 2 ("Use Windows Ink" is OFF)