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Inspiring
Mar 22, 2019 9:44 AM UTC
Needs More Info

P: NULL photo objects resulting from folder sync

When synching a number of folders, resulting in some photos from being added, and other being removed, empty photo-objects result in the library in place of the original photos. These do not show when browsing by folder, but do show when selecting All Photographs and filtering for instance by date. They result in a blank, gray photo thumbnail, that does not have a file name or any other metadata associated (therefore the assumption these are NULL). Optimizing the catalog does not improve this situation. Issue occured on 8.1 and remains on 8.2. Working with the files now becomes very slow, as Lightroom has great problems handling the NULL objects.

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22 replies

Participating Frequently
Sep 17, 2022 7:00 PM UTC

Is there already a solution for this? I have the same issue with two files in a catalogus

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Rikk Flohr-Retired
Adobe Employee
Aug 17, 2020 3:51 PM UTC
Catalog link in your email. 
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Rikk Flohr: Adobe Photography Org
FGSmith
Participant
Aug 15, 2020 3:19 AM UTC
Hi Rikk - thank you for your reply, it is sincerely appreciated!  The email address used on this forum is indeed valid.  I did searches on both my inbox and spam folder but couldn't see an email from you.  Could you please try sending me one again?  Thanks in advance for your assistance!
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Rikk Flohr-Retired
Adobe Employee
Aug 6, 2020 2:09 PM UTC
Fraser, I contacted you via email to get a copy of your catalog. I never received a response. Is the email address you used on this forum valid?
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Rikk Flohr: Adobe Photography Org
FGSmith
Participant
Aug 6, 2020 4:16 AM UTC
Just following up on this - is there somewhere else I should be going to get this resolved?
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FGSmith
Participant
Jul 25, 2020 8:34 AM UTC
Hi - I also have the same problem (I've posted an example here recently: https://www.lightroomqueen.com/community/threads/blank-entry-cant-delete.34968/page-2).  I have just had a LR update and am disappointed to see that this has still not been addressed.  I understand you (Rikk) have a tool that can fix my catalog?  How do I go about using that tool?  I'm happy to upload my catalog if it helps.
Thanks!

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Inspiring
May 28, 2019 8:14 PM UTC
I also have the same issue and look forward for a solution. Do you need my catalogue too let me know.
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Rikk Flohr-Retired
Adobe Employee
May 20, 2019 1:43 PM UTC
We did get the catalog. The Engineering Team is evaluating. At this time, I am waiting for work-around/correction information.
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Rikk Flohr: Adobe Photography Org
davidk25661429
Participating Frequently
May 17, 2019 11:40 PM UTC
Did you get the catalog? How am I able to remove these from my catalog?
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davidk25661429
Participating Frequently
May 10, 2019 12:36 AM UTC
I've shared it via dropbox. Let me know if you need anything else.
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