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Czar Hey
Czar Hey
Participating Frequently
August 15, 2024

P: Panel End Marks disappear when side panels are expanded

  • August 15, 2024
  • 7 replies
  • 1754 views

Starting with Lightroom Classic 13.5, Panel End Marks will disappear if the side panels are very long. This issue did not occur with 13.4 and earlier.

OS version: macOS Sonoma 14.6.1

Hardware: 14-inch MacBook Pro with M3 Max processor

Steps to reproduce:

  1. Enable Panel End Marks from Preferences > Interface.
  2. In any module (Library, Develop, etc.), right-click on any panel and select Collapse All. Note that the Panel End Marks do appear.
  3. Expand panels until the panel is sufficiently long and requires a notable amount of scrolling to see the bottom. Note that the Panel End Marks no longer appear, and an empty space appears instead.

    This topic has been closed for replies.

    7 replies

    J
    JWKD
    Participant
    October 16, 2024

    Thank you! 

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      October 14, 2024

      Greetings all, 

       

      A new update for Adobe Photography Products has been released.  The October (MAX) update contains an update for this issue. 

      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

      Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

       

      Thank you for being so patient.

      Rikk Flohr: Adobe Photography Org
      johnrellis
      johnrellis
      Genius
      September 2, 2024

      "Since there has been no official response to Czar Hey’s post"

       

      Adobe has moved this into the Bugs section, which they carefully curate to only contain reports about problems they consider as "bugs" (the app isn't working as intended). This is the only official response we're likely to see until/if the bug is fixed.

      J
      JWKD
      Participant
      September 1, 2024

      Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

      Operating system: Mac OS 14.4.1 [23E224]

       

      Since there has been no official response to Czar Hey’s post, I’m posting my own bug report.

       

      I have a custom end marks panel with my keyboard shorcuts I’ve been using with Lightroom Classic for years. This end panel height dimension is longer than the screen hight of the program, but I’ve been able to scroll down to see the entire graphic. This has worked perfectly for years.

       

      With the latest release, the graphic is now cut off at the bottom of the screen. Even if I select a different end marks graphic, the result is the same.

       

       

      ISSUE REPRODUCTION

      1. Make a graphic with dimensions of 360w x 2000h pixels (or use the one I've attached to this post).
      2. In Preferences -> Interface: Choose said graphic as the End Marks file.
      3. Open up several or all the panels on both sides, either in Library or Develop.
      4. Scroll down on either panel

      Expected result: the entire panel graphic should be visible

      Actual result: the panel graphic is cut off (not completely visible)

       

      SYSTEM INFO

      Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

      License: Creative Cloud

      Language setting: en-US

      Operating system: Mac OS 14

      Version: 14.4.1 [23E224]

      Application architecture: arm64

      Logical processor count: 10

      Processor speed: NA

      SqLite Version: 3.36.0

      Power Source: Plugged In, 100%

      Built-in memory: 32,768.0 MB

      Dedicated GPU memory used by Lightroom: 2,263.2MB / 21,845.3MB (10%)

      Real memory available to Lightroom: 32,768.0 MB

      Real memory used by Lightroom: 7,489.1 MB (22.8%)

      Virtual memory used by Lightroom: 427,959.0 MB

      Memory cache size: 1,989.3MB

      Internal Camera Raw version: 16.5 [ 1953 ]

      Maximum thread count used by Camera Raw: 5

      Camera Raw SIMD optimization: SSE2

      Camera Raw virtual memory: 1258MB / 16383MB (7%)

      Camera Raw real memory: 1512MB / 32768MB (4%)

       

      Cache1:

      Preview1- RAM:22.0MB, VRAM:0.0MB, Z8A_8033.NEF

      Final2- RAM:352.0MB, VRAM:0.0MB, Z8A_8612.NEF

      Preview3- RAM:22.0MB, VRAM:0.0MB, Z8A_8844.NEF

      Preview4- RAM:39.0MB, VRAM:0.0MB, Z8A_8034.NEF

      Preview5- RAM:22.0MB, VRAM:0.0MB, Z8A_8036.NEF

      Final6- RAM:352.0MB, VRAM:0.0MB, Z8A_8613.NEF

      Final7- RAM:352.0MB, VRAM:0.0MB, Z8A_8374.NEF

      Preview8- RAM:22.0MB, VRAM:0.0MB, Z8A_8035.NEF

      NT- RAM:1,183.0MB, VRAM:0.0MB, Combined:1,183.0MB

       

      Cache2:

      m:1,989.3MB, n:2,063.8MB

       

      U-main: 136.0MB

       

      Standard Preview Size: 4112 pixels

      Displays: 1) 4112x2658

       

      Graphics Processor Info:

      Metal: Apple M1 Max

      Init State: GPU for Export supported by default

      User Preference: Auto

      Enable HDR in Library: OFF

       

      Application folder: /Applications/Photography/Adobe Lightroom Classic

      Library Path: /Users/webbie/Pictures/Lightroom Classic/Lightroom/Lightroom Catalog-v13-4.lrcat

      Settings Folder: /Users/webbie/Library/Application Support/Adobe/Lightroom

       

      Installed Plugins:

      1) Any Filter

      2) Export HEIC

      3) Flickr

      4) jf Creative Commons

      5) LensTagger Exif Tool

      6) Loupedeck2

      johnrellis
      johnrellis
      Genius
      August 15, 2024

      I observe the same symptoms as Paul and GoldingD. Following the bug recipe:

       

      - The end mark disappears on my LR 13.5 / Mac OS 14.5.

       

      - The end mark doesn't disappear on my LR 13.5 / Windows 11.

      GoldingD
      GoldingD
      Legend
      August 15, 2024

      I can not repet this on my Windows rig. LrC 13.5 WIIN 11

      Paul McFarlane PSS
      Paul McFarlane PSS
      Inspiring
      August 15, 2024

      This is my experience also - it's blank as mentioned by @Czar Hey both in Library and Develop Modules.

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