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Participant
Sep 25, 2016 1:14 PM UTC
Released

P: Panels and filmstrip black when switching to Develop

Not sure if this is the right place for a bug report, if not could anyone direct me to the right place please.

Clicking develop module at top right from the Library module opens the photo with film strip and both side bars black empty spaces. Initial few times I had to quit and restart Lightroom but then discovered switching to grid view again and develop keyboard short cut, everything comes back.

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343 replies

Known Participant
Oct 27, 2017 7:12 PM UTC
LR still goes black on my laptop since I upgraded to LR Classic.  I am using MAC 10.11.6  ADOBE FIX THIS NOW!!!!!!  QUIT passing the buck.  I would hate to move over to the other product that is out there.  From the reviews, it is much better.......  It would take alot of time to move, it might be worth it.
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Inspiring
Oct 24, 2017 5:46 PM UTC
I am with you, I got tossed back & forth from Adobe to Apple.
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Participant
Oct 24, 2017 5:41 PM UTC
same problem with me. I experienced panels blacking for a period with LR 2015.12 on Mac El capitain 10.11.6. Then the problem disappeared but has come up again with installing the new Lightroom classic. I am very upset because I do not see any support from either Adobe and Apple. No one seems to take care
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Participating Frequently
Oct 23, 2017 11:05 PM UTC
That's very interesting.  Up until now I believe all the reports have been from Mac users, and there was a post here from Adobe three months ago saying that they filed a Radar (bug report) with Apple.
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Inspiring
Oct 23, 2017 5:37 PM UTC
Yup, same here!! I'm getting seriously pissed off with Adobe! 
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Inspiring
Oct 23, 2017 1:54 PM UTC
Just installed LR Classic on Mac @ OS Sierra 10.12.6. Screens stilllllllll going BLACK! Adobe has not resolved this issue YET?
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Inspiring
Oct 22, 2017 10:43 AM UTC
The problem of the panels blacking out continues with the new lightroom classic.  I think I've had this problem in pretty well every version of lightroom. Mac El Capitan 10.11.6
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Inspiring
Oct 19, 2017 11:48 PM UTC
Here is something I got on the classic version


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Inspiring
Oct 19, 2017 10:36 PM UTC
After the upgrade to Lightroom 7.0 ("Classic CC") on windows 10 it' suddenly there:
Lightroom Classic-versie: 7.0 [ 1140024 ]
Licentie: Creative Cloud
Besturingssysteem: Windows 10
Versie: 10.0
Toepassingsarchitectuur: x64
Systeemarchitectuur: x64
Aantal logische processors: 4
Processorsnelheid: 2,3 GHz
Ingebouwd geheugen: 8072,9 MB
Beschikbaar fysiek geheugen voor Lightroom: 8072,9 MB
Fysiek geheugen gebruikt door Lightroom: 893,2 MB (11,0%)
Virtueel geheugen gebruikt door Lightroom: 932,7 MB
Aantal GDI-objecten: 656
Aantal gebruikersobjecten: 1920
Aantal proceshandelingen: 2336
Cachegeheugengrootte: 257,4MB
Maximumaantal door Camera Raw gebruikte threads: 3
Camera Raw SIMD-optimalisatie: SSE2,AVX,AVX2
Virtueel geheugen Camera Raw: 274MB / 4036MB (6%)
Fysiek geheugen Camera Raw: 280MB / 8072MB (3%)
Dpi-instelling systeem: 96 dpi
Bureaubladcompositie ingeschakeld: Ja
Schermen: 1) 1600x900
Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee

GPU-info: 
DirectX: AMD Radeon HD 8870M



Toepassingsmap: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Bibliotheekpad: C:\Users\Robert\Pictures\Lightroom\Lightroom Catalog-2.lrcat
Map Instellingen: C:\Users\Robert\AppData\Roaming\Adobe\Lightroom

Geïnstalleerde plug-ins: 
1) HDR Efex Pro 2

Config.lua-vlaggen: None

Adapter 1: Leverancier : 10
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Participating Frequently
Oct 19, 2017 12:18 AM UTC
It's still there in today's release of Lightroom 7.0 ("Classic CC"), although I went for most of the day before I saw it for the first time.  OS-X 10.11.6 .  Hide (Cmd-H) then click LR dock icon still restores the panels, but maximize then unmaximize (green traffic light button) no longer restores the panel.
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