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johnrellis
johnrellis
Legend
May 11, 2023 12:03 AM UTC
Released

P: Photo Merge > Panorama crashes when clicking Perspective (8346087)

Photo Merge > Panorama / Perspective sometimes crashes LR -- I've submitted two crash reports under my Adobe Id.   It occurs repeatedly:

 

1. Do a successful Photo Merge > Panorama of two overlapping photos with Perspective, Boundary Warp set to 0, and the other options unchecked.  This will set those options as the current default.

 

2. Import these two photos:

https://www.dropbox.com/s/or051jcumfsn8pj/panorama-crash.2023.05.10.ARW.zip?dl=0 

 

3. Do Photo Merge > Panorama and set Boundary Warp to 100. Observe that Cancel and Merge don't do anything.

 

4. Click Cylindrical and observe the warning "Unable to merge the photos. Not enough matching photos for merging."

 

6. Click Perspective.  LR crashes.

 

Tested on LR 12.3 / Mac OS 13.3 / Macbook Pro (2023, 16", Apple M2 Max).  See the attached System Info.  The problem doesn't occur on my Windows ARM 11.

 

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13 replies

johnrellis
johnrellisAuthor
Legend
Jun 13, 2023 9:50 PM UTC

I verified that the recipe no longer causes the problem, thanks.

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    Alexander Harand
    Participating Frequently
    Jun 13, 2023 4:52 PM UTC

    @Rikk Flohr: Photography 

    sorry,
    I know that. I wrote my own thread. Bit you yourself put it together here (01 June). 

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      Rikk Flohr-Retired
      Adobe Employee
      Rikk Flohr-Retired
      Jun 13, 2023 4:39 PM UTC

      @Alexander Harand 

       

      This thread is about a Panorama Crash and has nothing to do with tethering. You should probably start a new thread for this unrelated issue. 

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      Rikk Flohr: Adobe Photography Org
        Alexander Harand
        Participating Frequently
        Jun 13, 2023 4:32 PM UTC

        @Rikk Flohr: Photography 

        sorry,
        but tethering still doesn't work.
        The error persists as I described. LRC crashes.
        I have sent you bug reports (2).

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          Rikk Flohr-Retired
          Adobe Employee
          Rikk Flohr-Retired
          Jun 13, 2023 1:02 PM UTC

          Greetings all,

           

          Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

          If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

          Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

           

          Thank you for your patience.

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          Rikk Flohr: Adobe Photography Org
          Alexander Harand
          Participating Frequently
          May 23, 2023 8:42 AM UTC

          we can no longer tether under Ventura with the current LC 12.3 with the released Leica Plugin 2.0.1 and 2.2.0. LC crashes immediately after recognizing the camera (regardless of whether it is an M11 or SL2). We sent a bug report. we can understand that it still works with the same devices under LC 11.5. Is this bug known?

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          Rikk Flohr-Retired
          Adobe Employee
          Rikk Flohr-Retired
          May 23, 2023 12:46 PM UTC

          We’ve reviewed the email address you use with this forum and find no crash reports in our system.

           

          Did you see a crash dialog?

          Do you use a different email address when filling out the crash report?

          Was the crash dialog Adobe’s?  Apple’s?

           

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          Rikk Flohr: Adobe Photography Org
          Alexander Harand
          Participating Frequently
          May 23, 2023 6:28 PM UTC

          Thank you for your quick response.

          Yes it was an Adobe LC error message.
          I reproduced the error tonight and resubmitted to Adobe via the Adobe crash dialog.
          Yes, it is the same email address.

          I hope that the report has reached you now.

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          johnrellis
          johnrellisAuthor
          Legend
          May 11, 2023 8:48 PM UTC

          Oops, here are both files:

          https://www.dropbox.com/s/gsgvczi6euf0dp4/panorama-crash.2023.05.11.zip?dl=0

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          Rikk Flohr-Retired
          Adobe Employee
          Rikk Flohr-Retired
          May 11, 2023 6:02 PM UTC

          Only finding one file in the Dropbox, @johnrellis  can you double check?

           

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          Rikk Flohr: Adobe Photography Org
          Rikk Flohr-Retired
          Adobe Employee
          Rikk Flohr-Retired
          May 11, 2023 12:24 PM UTC

          Thanks @johnrellis  I found your submitted crash reports and have linked them to this bug. 

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          Rikk Flohr: Adobe Photography Org
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