Skip to main content
max1979l
Inspiring
Nov 22, 2019 11:04 AM UTC
Released

P: Post processing disappearing from Export window when checking presets

Is this a normal behavior or a bug?

Select "Export...", the export window opens, post processing is there under watermarking (top image).

Check a preset (click on the checkbox next to a preset), post processing disappears (image in the middle). 

Uncheck the preset, post processing doesn't come back (bottom image).

To get post processing back you need to click cancel, and open the export window again.

This topic is closed to new replies. Start a new post to keep the conversation going.

10 replies

max1979l
max1979lAuthor
Inspiring
Feb 11, 2020 9:22 PM UTC
Yes, it's fixed, now it works as expected, thank you!
Translate
Rikk Flohr-Retired
Adobe Employee
Feb 11, 2020 2:19 PM UTC
Updates to Lightroom Classic, Camera Raw, and the Lightroom Ecosystem were released yesterday and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. You can read more about the updates here.

Thank you for your patience. 
Translate
Rikk Flohr: Adobe Photography Org
Smit K
Participating Frequently
Dec 5, 2019 9:00 AM UTC
Thanks for reporting this. We have logged a bug for this. 
Translate
Smit | Lightroom Team
Legend
Nov 25, 2019 2:30 AM UTC
This is an obvious bug. The Post-Processing panel should vanish when presets are checked! It should just be disabled like the other panels when multiple presets are checked. All panels should be enabled when no presets are checked. I also agree that if one preset is checked, then all panels should be enabled.
Translate
johnrellis
Legend
Nov 24, 2019 1:00 AM UTC
Sigh, it doesn't work in general for me either (Mac or Windows).  I was initially testing with a preset that had a missing post-processing plugin:



and with that preset, the Post-Processing section comes back after unchecking and clicking the name. But it doesn't happen in general with presets that don't have such errors.
Translate
max1979l
max1979lAuthor
Inspiring
Nov 23, 2019 11:48 PM UTC
Unchecking and clicking on the preset name doesn't make the hidden section reappear, at least for me (Win10).
Translate
johnrellis
Legend
Nov 23, 2019 7:36 PM UTC
A simpler workaround is to uncheck the preset and then click on its name (not the checkbox). 

This is a bad UI design -- please vote on this feature request to change it:
https://feedback.photoshop.com/photoshop_family/topics/lightroom-export-window-sections-shouldnt-grey-out-with-one-preset-checked
Translate
Inspiring
Nov 22, 2019 3:22 PM UTC
By closing again the dialogue of exportation then to open it again, this option is again active. proved on macOS. For me, this resembles a neglect if they abolish coaches every, it seems to me that option should be rekindled without having close again the dialogue of Exportation.

Translate
Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.
max1979l
max1979lAuthor
Inspiring
Nov 22, 2019 12:49 PM UTC
I'm not sure that that's the expected behavior (it is not from a customer point of view), after unchecking the preset.
The warning message says that "some sections are hidden when presets are checked". Which means that when I do uncheck the preset, the section should come back indeed the warning disappears, as I would expect.
Since the section doesn't come back, I assume it has been forgotten, while implementing the feature, to program the function that unhides the section..


Translate
Adobe Employee
Nov 22, 2019 12:34 PM UTC
Hi,

This is the expected behaviour when you select Preset. This behaviour changed after introducing multi-batch Export Feature. https://helpx.adobe.com/lightroom-classic/help/exporting-photos-basic-workflow.html#multi-batch-export. Same warning is shown at the below dialog and provided with a help link. 

-Kanheiya
Translate