Skip to main content
johnrellis
johnrellis
Legend
October 22, 2019

P: Preset hover preview incorrect for Incremental Temperature / Tint

  • October 22, 2019
  • 68 replies
  • 3863 views

[This bug still exists in LR 10.0. See here for sample images to test with:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-preset-hover-preview-incorrect-for-incremental-temperature-tint/5f5f46154b561a3d4272bc43?commentId=5fc3e345ce4ce1357af23986]

 

The preview of a develop preset when hovering over it in the Presets panel is incorrect when the preset contains IncrementalTemperature and IncrementalTint values and the photo being edited is raw. To reproduce:

1. Open a non-raw in Develop and change Temp and Tint to +20.

2. Save a preset "Temp/Tint" with just White Balance checked.

3. Open a raw in Develop.

4. Hover the mouse over Temp/Tint and observe the change to the photo.

5. Click on Temp/Tint and observe there isn't any additional change to the photo (as expected).

6. Move the mouse pointer over the photo. Observe that the photo colors noticeably change.

7. Repeatedly move the mouse pointer back to over the Temp/Tint preset and then back over the photo and observe the change in colors.

Here's an example:

Original photo:


Develop Loupe view with mouse hovering over Temp/Tint preset:


Develop Loupe view after applying Temp/Tint preset with mouse over photo:


Tested on LR 8.4.1 / Mac OS 10.14.6 and Windows 10.

See here for the original report: 
https://community.adobe.com/t5/Lightroom-Classic/Issues-with-Preset-loupe-view-in-Lightroom/m-p/10683152#M160260

Here's another preset that exhibits similar symptoms, though it doesn't contain IncrementalTint/Temperature, but apparently only when applied to Canon EOS R raws:
https://feedback.photoshop.com/photoshop_family/topics/lightroom-preset-hover-preview-incorrect-for-...

    This topic has been closed for replies.

    68 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 30, 2023

    You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

     

    In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

     

    Thank you!

     

    Rikk Flohr: Adobe Photography Org
      A
      Alex Grace3055224276ko
      Participating Frequently
      June 29, 2023

      my LRC and my OS are up to date. brand new laptop. I've been having this problem for months - on two different computers. I'm desparate for an answer to be able to use this software I pay monthly for. 

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      June 14, 2022

      Greetings,

       

      Updates to the Adobe Photography Products were released on June 13. The update contains a fix for this issue.  Please download and the latest version of your application via the Adobe Creative Cloud Application or your respective device app store.

      If you do not see the update (Mac and Win) you can refresh your Creative Cloud App with the keyboard shortcut [Ctrl/Cmd]+[Alt/Opt]+[ R ]. 

       

      Note: App store availability can take several days for the update to appear and be available. 

       

      Thank you for your patience.

      Rikk Flohr: Adobe Photography Org
        johnrellis
        johnrellisAuthor
        Legend
        January 24, 2021

        No fix yet. Adobe will update this bug report when there is.

        F
        Community Manager
        FeedbackCommunityMemberCommunity Manager
        Community Manager
        January 24, 2021

        @John_R_Ellis

        still having this problem. has there been a fix??? 

        johnrellis
        johnrellisAuthor
        Legend
        November 29, 2020

        This bug still exists in LR 10.0. It's more noticeable with some images and some cameras. Here are four sample images that are noticeably affected, from a Sigma DP2, Sony ILCE-6500, and a Sony DSC-RX100M5:

        https://www.dropbox.com/s/hgkm911syyh4jcg/temp-tint-bug.2020.11.29.zip?dl=0 

        johnrellis
        johnrellisAuthor
        Legend
        February 13, 2020
        Smit and Rikk, as discussed above, there are two distinct sets of symptoms:

        1. A problem with hover previews of presets containing IncrementalTint/Temperature and no profiles that affects raws from many different cameras.

        2. A problem with hover previews of presets applied to Canon EOS R raw files that occurs with a preset not containing IncrementalTint/Temperature and only with Adobe * profiles, not Camera Standard profiles.

        LR 9.2 does not fix the first, only the second.  The bug recipe in the original post still fails, and I think most of the Me Toos are for the first set of symptoms. So I've marked this topic as In Progress.
        adriandavidpayne
        adriandavidpayne
        Known Participant
        February 13, 2020
        Upon initial tests, the problem is fixed with the EOS R raw files.
        johnrellis
        johnrellisAuthor
        Legend
        February 12, 2020
        Unfortunately, the bug recipe in the first post still fails in LR 9.2.
        Smit K
        Community Manager
        Smit KCommunity Manager
        Community Manager
        February 12, 2020

        Updates to Lightroom Classic, Camera Raw, and the Lightroom Ecosystem were released yesterday and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. You can read more about the updates here.

        Thank you for your patience. 
        Smit | Lightroom Team
        Show more replies
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices