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Known Participant
August 18, 2024

P: Print - Printer options - Colour Matching is not sticky

  • August 18, 2024
  • 21 replies
  • 3947 views

Since I updated to MacOS 14.6, printing from Lr Classic to my Epson SCP800 has beeen a nightmare. The printer driver seems to have become completely unreliable. 

 

1. When I select a profile in Lr, the printer driver has color matching set to Epson Color Controls, and not (as it should) to Color Sync. Sometimes the driver opens with Color Sync correctly set, but then changing any other setting (eg, paper type) causes it to revert to Epson Color Controls.

 

2. When I make changes to the print settings (eg, changing paper type) and save a preset, the change is not present in the preset. This problem does NOT seem to occur when using the print driver from Apple Preview.

 

I have

-- reinstalled the Epson drivers

-- deleted and readded my printer

-- deleted my Lr preferences (but I'm confused about this because moving the com.adobe.LightroomClassicCC7.plist file out of ~/Library/Preferences doesn't seem to change anything in my Lr setup, even if I restart my machine to clear caches--and no, I don't have "store preferences with catalog" set).

 

My current workaround is to

-- set Printer Manages Colors in Lr

-- set the paper ICC profile in the driver using Color Sync manually

-- reset the paper type every time I print, since the preset can't seem to save it

 

It seems unlikely that I'm the only person experiencing these problems but I'm surprised to see nobody else mention them. Any advice would be very welcome.

 

[moved from bugs to discussions according to the community rules - Mod.]

21 replies

johnrellis
Legend
January 22, 2025

In the Print module, I used to click the Printer... button, make sure all the desired settings were set, and click Print. But with my LR 14.1.1 / Mac OS 15.2 / Epson XP-15000, when I clicked Printer ... > Printer Options > Color Matching, ColorSync was always unselected and greyed out.

 

I had to fiddle quite a bit to get ColorSync properly enabled with the correct paper profile. @DanielBoston's recipe from 14.6 didn't work for me.  Here's the song and dance that I took that seems to have worked for me:

 

1. In the Print module, click Print Settings... (lower left) > Printer Options > Color Matching.

 

2. Select ColorSync and Profile: Automatic. Click OK.  

 

3. Set other desired settings under Printer Options.

 

4. Click Save.

 

5. In the Print Job panel, set Profile: <desired paper profile>.

 

6. Click Printer... (lower right), and then in the Print settings window, click Printer Options to verify ColorSync is enabled, Click OK (NOT Cancel).

 

7. Click Print in the Print settings window.

 

Sure wish Apple and Adobe would get this straightened out.

tome26729756
Participant
September 22, 2024

I have a similar problem, with Sonoma 14.6.1, Epson SC P-600, where I wish to print using Epson Advanced B&W photo, with fine adjustment, Printer Manages Color, and custom settings that (normally) give very precise B&W without colour casts, on a range of papers). Printer driver defaults to Premium Photo Glossy (which I do not use) and AccuPhoto HD after every print, requiring reset - and custom settings are not applied.

If I create a new version of a correct setting in Preview, LrC will recognise and apply it - but defaults to an incorrect 'Last Used' setting afterwards.

This is new behaviour since Sonoma 14.6.1 and affects both LrC and Photoshop 2024.

Participant
September 20, 2024

Trying to Print in Lighroom Classic 13.5  and Sonoma 14.5, I can't get the Color Sync option to show available.  It is always greyed out no matter what I do.  

Shipp
Known Participant
September 9, 2024

@Vidhya S thank you this is absolutely killing my workflow now. When can we expect an update?  

Participant
August 29, 2024

I am having similar problems with Photoshop and my Canon Pixma Pro-200 after the 14.6.1 update. It doesn't seem to matter what printer or application you are using, the stability of printer settings is wildly problematic. Any help or workaround would be deeply appreciated. 

Shipp
Known Participant
August 29, 2024

Same, I'm experiencing unpredicatble behaviour with Epson SCP800 and Mac 14.6

Rikk Flohr_Photography
Community Manager
August 28, 2024

Adding @Vidhya S  Bug and updating status

Rikk Flohr: Adobe Photography Org
Participating Frequently
August 21, 2024

This week I wasted an enormous amount of time, a bunch of ink, and some expensive paper with this. In checking out various soft proofing options, when I checked "Preserve RGB Numbers" in the photoshop soft proofing of a file I saw, "This is exactly what my print looks like."  (It sucks). This seems to mean that Lightroom is completely ignoring the paper profile and instead is sending straight RGB values to the printer. I'm runniing Sonoma 14.6.1. I hadn't printed in a while, so I reinstalled the printer driver several times, etc. I really like to print from Lightroom and not Photoshop and certainlyl not Apple Preview. Or I would like to print from Lightroom if it worked.

Participating Frequently
August 21, 2024

I should add I'm trying to print to an Epson Surecolor P7000 with of course the latest driver.

Known Participant
August 18, 2024

Another observation that suggests there's some very screwed up code running here. The behavior I observed above (in which checking color matching and print setting shows different values depending on which you check first) only occurs if after you check the value you click "cancel". If you click "ok", the values seem to be stable. This is bizarre, because it should of course make no difference if you haven't changed the setting. 

Known Participant
August 18, 2024

After some experimentation, I seem to have found a reasonable workaround:

 

1. Create and change presets only in Apple Preview, even if you use them in Lr.

2. When you examine a print driver setting in Lr, always click OK and not Cancel if you don't want to change it.

3. Never click on the Color Matching dialog: that will switch away from ColorSync. To check color matching settings, use Printer Settings | Advanced Color Management instead.

I now suspect that my problem wasn't the MacOS update and that I just checked Color Matching and hadn't done so for a while. And then I reinstalled the Epson driver, and Lr won't let you create presets, so that led to all these problems.

Hopefully Adobe will fix this mess soon.

Known Participant
August 19, 2024

Lightroom Classic Version: 13.5

OS Version Number: Sonoma 14.6.1

 

Steps to reproduce:

1. Select an image in Library module

2. Press Cmd-P to open Print module

3. Choose a profile under Color Management

4. Click on Printer and select a printer (in my case, Epson SCP800)

5. Click Printer Options | Color Matching: shows Color Sync

6. Press Cancel

7. Click Printer Options | Color Matching again: shows Epson Color Controls

 

These instabilities do not appear to happen when the driver is used in Apple Preview.

 

This is just one example of a host of apparent bugs; see my earlier post that was moved by the moderator to discussion:

https://community.adobe.com/t5/lightroom-classic-discussions/epson-print-driver-stopped-working-from-lr-since-sonoma-14-6/m-p/14807267#M375736

Known Participant
August 18, 2024

Seems like this is issue has come up multiple times before and it seems not have been resolved. See for example

 

https://community.adobe.com/t5/lightroom-classic-discussions/macos-ventura-lightroom-classic-printing-is-broken/m-p/14002475#M332013

 

A common observation is that the printer driver behaves badly only when used in Lightroom; the problems don't arise in Apple Preview, eg.