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Inspiring
Feb 7, 2013 4:58 PM UTC
Released

P: Problem exporting specific file sizes in Lightroom 4 (and 4.3) on a Windows 8 PC.

I run Lightroom 4 on a Windows 8 pc. When I try to export images, I use the file settings to limit the size of the export images to a specified size (2000 K). When I ran LR4 on a Windows7 pc, I had no problems, but using the same settings on a Windows 8 PC, I get an error message after the export is completed indicating "some export operations were not performed" along with a list of files. When I look at the export destination, all files are present, but the size of the files do not meet the 2000K limit I asked for.

As I mentioned, the settings are the same as I used without issue with a Windows 7 PC. I have run both LR4 and LR4.3 with the same results.

Is this a known error? Is it being addressed? When can I expect a fix? This significantly impacts my workflow.

Thanks.

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9 replies

B+Warde
Adobe Employee
Adobe Employee
Oct 1, 2013 9:50 PM UTC
Correcting my earlier post. This issue has been fixed in Lightroom 5.0.

Thanks,
Ben
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Participant
Oct 1, 2013 4:55 AM UTC
Has this issue been resolved yet? Need to export images for clients at specific sizes and dimensions and can't do it. Can we have an update on when this will be fixed?
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Participant
Feb 21, 2013 5:04 PM UTC
I am using 4.3, when I export files I can set the image to 1280x960 and quality to 80% and get a file size of 601 KB. When I use the Limit File Size to 750 LR4 indicates it can't save the file and I have to exit LR. When I check the file size it is 1152 KB. I can play around with the quality settings to get the file size I want but I was spoiled with the Limit file size setting. Any ideas?
Thanks,
Bill Irish

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B+Warde
Adobe Employee
Adobe Employee
Feb 21, 2013 1:27 AM UTC
Thanks Steven, and others. I am able to reproduce this problem (it does seem to be isolated to Windows 😎 and I have entered the issue in our bug database.

Thanks,
Ben
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Participant
Feb 18, 2013 10:53 PM UTC
I wonder if this is a LR4 problem or a Windows 8 problem????????????
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Participant
Feb 18, 2013 10:50 PM UTC
In another forum it was suggested to export the files to a different drive. I was outputting the exported files to the C: drive. I changed it to output to another internal drive, my M: drive. The problem went away. It seems strange to me but it is now working fine. I have to change a few things in my work flow but at least the problem is gone for now.
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Participant
Feb 16, 2013 9:49 PM UTC
Sharp Todd

I am having the same problem. LR4.3, Win 8. It all worked fine until I upgraded to Win 8! My problem is that I need to both limit the files size say to 1000KB and the image size to say 1400x1050 pixles. The error goes away if you do not limit the file size, but only the image size. I have to do both for most of the competitions I enter.
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Inspiring
Feb 11, 2013 7:27 PM UTC
Jens, try this:

I got this suggetion from another message board. Instead of using the File Settings area of the Export function, go to the next one down, Image Settings. In the drop down box is a selection for 'megapixels". Select that, then put the size you want in the megapixel area. You can add a resolution (ie, 300 ppi) if you like.

That worked great for me.

Hope this helps.
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Participant
Feb 11, 2013 7:01 PM UTC
I have the same problem with the german version. I like to use LR to prepare my uploads into a forum software which has file size limits. I'm very unhappy with this bug.
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