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Participant
September 26, 2020

P: Problem w Compare View after 9.4 update- 'remove image' removes the opposite one to that selected

  • September 26, 2020
  • 16 replies
  • 430 views

Hi, first time poster here but long time users.  Major issue with my work flow today.  I normally use the x/y compare view in lightroom to do close compares of my images and to remove the ones I don't want.  Up until now this has worked well by just right clicking on the image in the compare view I want to remove and selecting the remove option.  However, on using this today I became aware that it was removing the opposite image.  I have been through a long support call, including resetting all my preferences only to find that the support analyst had the same issue on his machine.  He refused to escalate the issue and told me to post it here and ask for it on the wish list.  However, as this is something that was working and is now broken and I imagine is part of others work flow I think this should be looked at urgently. Fortunately I spotted this in time to restore the incorrectly removed images from backup, but others might not be so lucky. 

This topic has been closed for replies.

16 replies

Todd Shaner
Legend
October 22, 2020

Rick I can confirm that the escape key now works to close Compare mode and return to Grid mode as in previous versions.

Rick Spaulding -
Legend
October 21, 2020

Thanks again, Anthony!

Legend
October 21, 2020

Rick, confirming that this problem has been fixed in LrC 10.0.

Rick Spaulding -
Legend
October 20, 2020

Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

Rick Spaulding -
Legend
October 20, 2020

Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

Todd Shaner
Legend
September 27, 2020

Thanks Chinoy, much appreciated!

Adobe Employee
September 27, 2020

Thanks for reporting Todd. This one is more related to https://feedback.photoshop.com/conversations/lightroom-classic/arrow-keys-broken-in-compare-in-lightroom-classic-94-update/5f5f46274b561a3d42767cc9. This is also something we are actively investigating.

Todd Shaner
Legend
September 27, 2020

Chinoy, I found another issue. When in Compare mode hitting the escape (esc) key used to return to Grid view. In LrC 9.4 it does nothing.

Adobe Employee
September 27, 2020

Thanks for reporting the issue. I am able to reproduce the issue and have filed a bug to investigate it further

Legend
September 26, 2020

This is very bad.

My tests indicate that when the 'most selected' photo is right-clicked, then whatever option is chosen from the context menu is applied to the other photo, the 'not most selected'. If the 'not most selected' photo is right-clicked, then any option chosen from the context menu is applied to that photo.

Hoping this will be given priority and fixed very soon.