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Inspiring
October 4, 2012

P: Problem with Tracklog

  • October 4, 2012
  • 3 replies
  • 208 views

I created a track on my cell phone for several photo sessions in California. Upon returning to North Carolina I loaded the photos and tracks into LR, but when trying to Autotag received the message "No Matching Photos." I tried to set a time offset, but when I selected the menu item nothing happened. I did notice that when I tried to autotag the photos LR started an "operation" (in the upper left corner) but nothing ever happened - that notification stayed up there - never completing - until I closed the program.
Upon examination I noticed that the tracklog had a time offset already built in. When I removed this the tracklog worked as expected in LR.
I can supply the logs if you need them

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3 replies

Legend
March 23, 2017
This was fixed in Lightroom 5 or later.
Participant
October 5, 2012
Thanks for sending me your tracklog file, it led me right to the problem. Unfortunately the best workaround for the time being is the one you found: remove the time zone offsets from the log file (or add a ":" between their hours and minutes). Sorry for the inconvenience.
Participant
October 4, 2012
Hi Brian,

Sorry you're having a problem, I haven't heard of this issue before. I'll contact you about getting that tracklog.