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Inspiring
Jan 4, 2012 12:24 PM UTC
Released

P: Publish Services doesn't display folder name correctly (French/Mac)

Hi,

In LR, I have an intermittent problem where for Folders published to Hard Disk, the folder name sometimes is not visible, only the number of items in the folders. See the 2 attachments. I have to quit LR and restart the application to resolve the problem, until it happens again a few days later. My system is in french.

Is this a known bug?

Thanks,

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18 replies

Inspiring
Jan 9, 2012 4:24 PM UTC
Hi...

I am publishing to my iMac internal HD.
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Legend
Jan 9, 2012 4:14 PM UTC
Thanks Yvon,

One other question, is the drive you are publishing to a slower memory stick type device or a faster USB hard drive type device?
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Victoria Bampton LR Queen
Community Expert
Community Expert
Jan 9, 2012 2:40 PM UTC
I've seen the same behaviour on either Flickr or Facebook Publish Services, when setting up new services. It may even have been both, but I was tracking another bug at the time so don't remember the details. I haven't managed to track down reproducible steps yet, but just in case it offers an additional clue...
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Victoria - The Lightroom Queen
Inspiring
Jan 8, 2012 10:51 PM UTC
Well, it ended up being quite easy for me to find the way to reproduce the problem on my iMac and on an my MacBook Air. So 2 different computers running the latest MacOS X system and the latest Lightroom program.

Now, I'm french, and my system is in french. So I may not have the right terminology here in english...

See the attached image.

If the last time LR was quit, the Hard Disk publication folder was closed (i.e.: the triangle identified by the arrow in red in the attached image was pointing to the left), then the problem will happen the next time I open LR.

If the last time LR was quit, the Hard Disk publication folder was opened (i.e.: the triangle identified by the arrow in red in the attached image was pointing downward), then the problem will not happen the next time I open LR.

Hope this is clear. I'm surprised this has not been identified before by more people.

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Legend
Jan 6, 2012 5:21 PM UTC
We're monitoring issues here. It would be helpful to track down steps to reproduce reliably so we can investigate.
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Inspiring
Jan 6, 2012 1:53 PM UTC
Maybe I should report this to Adobe support? are they usually helpful for these types of issues?
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Inspiring
Jan 4, 2012 8:02 PM UTC
I doubt it. Here is my setup: iMac 24 inch with 8Gb RAM. LR is installed on my Hard Disk. The catalog is on the same drive. The pictures are on an external firewire 800 drive.
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Inspiring
Jan 4, 2012 7:11 PM UTC
That looks like a removable or remote storage device. Is this a case where the app is displaying the items before the device is 100% ready?
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