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Known Participant
Apr 25, 2015 8:33 PM UTC
Released

P: Random white images when exporting or publishing

I have just installed the 2015 CC edition of Light Room but am having problems publishing and exporting photographs. When either exporting to hard disk or publishing to FlickR, I'm getting 5 or 6 random, all white images.

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150 replies

pols73864050
Participating Frequently
Jun 6, 2015 7:29 PM UTC
Hurray. Lets hope this gets fixed ASAP as its def killing my workflow also.
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Inspiring
Jun 6, 2015 4:49 PM UTC
Yes, Windows 8, exporting to jpeg, using watermark (tried both omg and built in text watermark), exporting 100+ images. Export each individual image they are fine and the thumbnail shows the image.
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Participating Frequently
Jun 6, 2015 3:53 PM UTC
Thanks a lot!
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johnrellis
Legend
Jun 6, 2015 3:52 PM UTC
Great, thanks.
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Rikk Flohr-Retired
Adobe Employee
Jun 6, 2015 3:41 PM UTC
Better news everyone.

Using John's Zip file with samples and good quality step-by-step instructions, I was finally able to reproduce on a Win 7 machine this morning - having 3 images fail out of 50.

A bug has now been filed.

Thanks to everyone for providing the diligence, tests and sample files.
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Rikk Flohr: Adobe Photography Org
johnrellis
Legend
Jun 6, 2015 3:01 PM UTC
Try the workaround I posted above: http://feedback.photoshop.com/photosh.... It's slow, but it should avoid the bug.
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johnrellis
Legend
Jun 6, 2015 1:50 PM UTC
"Is there a possibility this is an issue with the graphics processor acceleration?"

It's not related to the GPU. LR 6 currently uses the GPU just for the Develop module, not for export. (See https://forums.adobe.com/thread/1828580.)

"Maybe specifically with AMD processors since it sounds like this is happening with 8 core processors?"

No, a number of people, including me, have reported it with Intel processors. I have a 4-core / 8 logical-processor Intel (8 "threads" in Intel's confusing nomenclature).
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Inspiring
Jun 6, 2015 1:25 PM UTC
I mean seriously, what the fck.

This is killing my workflow very effectively.
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Inspiring
Jun 6, 2015 12:59 PM UTC
I have also 8 threads and this problem affects about 15% of my pictures. Extremely annoying.
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DurhamMike
Participant
Jun 6, 2015 9:21 AM UTC
There is definitely some confusion running around. I'm using an intel i7-3820 with HT. It's got 8 threads and yes it is happening to me. I know I'm not the only one running an intel machine with 8 threads. I'm curious to hear from anyone not using an 8 threaded part (besides the adobe rep not experiencing problems on a 12 and 4 thread parts).
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