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P: Screen turns black when opening Photoshop

Forum|Forum|5 years ago
August 14, 2020
11 replies
588 views

Like title says, the screen of my MacBook 16" turns black for 2-3 secs while (fresh) opening PS. Sometimes the same in LR when switching from Grid View to Develope Module.

This happens only on battery mode with Automatic Graphics Switching ON (MacOS settings)
Turning Automatic Graphics Switching OFF solves the issue.
Turning OFF graphics processor in PS solves the issue
But that's not a solution for me.

Anyone experiencing the same?

This topic has been closed for replies.

Rikk Flohr_Photography

Set Status

Rikk Flohr: Adobe Photography Org

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Chris1234567890asdfAuthor

Participating Frequently

@334259 No I didn‘t. Since it’s a software issue I’m gonna wait for an update.

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FeedbackCommunityMember

Inspiring

I have this issue

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FeedbackCommunityMember

Inspiring

I am experiencing this same issue - Did you have any luck? Did you go to Apple?

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Chris1234567890asdfAuthor

Participating Frequently

See post below by Warren, FYI

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Chris1234567890asdfAuthor

Participating Frequently

Thank you! This guy above has scared me already.

Warren Heaton

Community Expert

It seems to be an issue with switching integrated graphics to discrete graphics which, of course, is supposed to be a clean hand-off (and usually is). Right now, it's hard to know if it's a macOS update or Photoshop update or both that will resolve it.

You might follow the this thread in case a solution gets posted there instead of here:
https://community.adobe.com/t5/photoshop/screen-turns-off-and-back-on-after-launching-photoshop-on-m...

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Chris1234567890asdfAuthor

Participating Frequently

Makes sense but when opening FCPX for example, which also uses the graphics card, the issue doesn't appear