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Participating Frequently
Aug 14, 2020 10:23 AM UTC
Released

P: Screen turns black when opening Photoshop

Like title says, the screen of my MacBook 16" turns black for 2-3 secs while (fresh) opening PS. Sometimes the same in LR when switching from Grid View to Develope Module. 

This happens only on battery mode with Automatic Graphics Switching ON (MacOS settings)
Turning Automatic Graphics Switching OFF solves the issue. 
Turning OFF graphics processor in PS solves the issue
But that's not a solution for me.

Anyone experiencing the same?

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11 replies

Rikk Flohr-Retired
Adobe Employee
Nov 26, 2021 6:52 PM UTC


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Rikk Flohr: Adobe Photography Org
Participating Frequently
Sep 11, 2020 9:03 AM UTC
@334259 No I didn‘t. Since it’s a software issue I’m gonna wait for an update.
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Inspiring
Sep 11, 2020 8:59 AM UTC
I have this issue
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Inspiring
Sep 10, 2020 5:16 PM UTC
I am experiencing this same issue - Did you have any luck? Did you go to Apple?
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Participating Frequently
Aug 14, 2020 9:42 PM UTC
See post below by Warren, FYI
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Participating Frequently
Aug 14, 2020 9:41 PM UTC
Thank you! This guy above has scared me already.
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Warren Heaton
Community Expert
Community Expert
Aug 14, 2020 6:38 PM UTC
It seems to be an issue with switching integrated graphics to discrete graphics which, of course, is supposed to be a clean hand-off (and usually is).  Right now, it's hard to know if it's a macOS update or Photoshop update or both that will resolve it.

You might follow the this thread in case a solution gets posted there instead of here:
https://community.adobe.com/t5/photoshop/screen-turns-off-and-back-on-after-launching-photoshop-on-m...


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Participating Frequently
Aug 14, 2020 11:12 AM UTC
Makes sense but when opening FCPX for example, which also uses the graphics card, the issue doesn't appear
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Just Shoot Me
Legend
Aug 14, 2020 11:02 AM UTC
Because this does Not happen on other systems. If it did you would see many many reports of it.
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Participating Frequently
Aug 14, 2020 11:00 AM UTC
Why sure about that?
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