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Inspiring
November 3, 2018

P: Side panels erratically overlay import dialog (latest macos)

  • November 3, 2018
  • 64 replies
  • 1132 views

Screen recording of bug attached
I _can change side panels width but cant hide them while import dialog is under
 

Lightroom Classic version: 8.0 [ 1193777 ]

License: Creative Cloud
Language setting: en-RU
Operating system: Mac OS 10
Version: 10.14.1 [18B75]
Application architecture: x64
Logical processor count: 8
Processor speed: 2,7 GHz
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 2 927,5 MB (17,8%)
Virtual memory used by Lightroom: 8 782,1 MB
Memory cache size: 967,0MB
Internal Camera Raw revision: 61
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2366MB / 8191MB (28%)
Camera Raw real memory: 2382MB / 16384MB (14%)
Displays: 1) 5120x2880

Graphics Processor Info: 
Metal: AMD Radeon Pro 455



Application folder: /Applications/Adobe Lightroom Classic CC
Library Path: /Users/medvdv/Pictures/Catalog 2018/Catalog 2018.lrcat
Settings Folder: /Users/medvdv/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Canon Tether Plugin
4) Facebook
5) Flickr
6) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: LG UltraFine Display Audio
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon Pro 455 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-2.2.8
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

    This topic has been closed for replies.

    64 replies

    Show previous replies
    gregseth
    gregseth
    Known Participant
    August 17, 2019
    Was fixed... (at least didn't experienced it for a while) then BAM! came back with 8.4
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 9, 2019
    Yep and problem is still here at least with down strip in full screen mode
    I don't know for what i pay my money to Adobe =)))) 9 months passed and simply Z order bug that annoys thousands of people don't fixed yet
    Antoine HLMN
    Antoine HLMN
    Known Participant
    August 7, 2019
    9 months ago? 😮 😮 😮
    Damn :'(
    Antoine HLMN
    Antoine HLMN
    Known Participant
    August 7, 2019


    There is a GUI bug in LR classic:

    The import dialog should come in front of LR's interface. However, when opened, it stays behind the panels, as can be seen in the screenshots below. This happens when using the "import button" as well as using the "import to this folder" option.

    The lateral panes do hide the import GUI:



    The lateral panes can be hidden using the TAB key but the little triangles are missing. The upper and lower parts of the import pane remake hidden:





    C
    Creative FP
    Participant
    July 29, 2019


    Running Lightroom in full screen mode on MacOS, the syncronise folder import screen does not display properly. 

    Steps to reproduce:

    1. Run Lightroom in full screen mode
    2. Right clicking a folder to 'syncronise Folder'
    3. Check 'show import screen' and click synchronize
    4. Import screen opens, but behind the other panels of the screen, leaving you unable to click import or fully see the import dialogue.
    5. Mash escape to try getting out of full screen and see if it fixes or requires a app restart
    E
    edmundgall
    Inspiring
    June 26, 2019
    Hi folks! I've also just experienced this issue on LR 8.3.1 (on Mojave 10.14.5) when the Import dialog popped up automatically after connecting my phone to charge. Hitting the Tab key did not work for me. As noted above by Matthew Zory, LR was in fullscreen mode when this happened, and taking it out of fullscreen mode solved it, but that is also subject to a currently unacknowledged bug with LR 8.3.1 on Mojave - the green fullscreen mode toggle button (in fact, the entire bar with that button) disappears once LR is in fullscreen mode and Control-Cmd-F also stops working.

    So the current workaround to exit fullscreen uses one of Mojave's Spaces control features. (In fact, instead of saying LR is in fullscreen mode, it's probably more accurate for me to say it's in fullspace mode as clicking the green fullscreen button moves LR to its own separate space where it takes up that space's entire desktop.)

    If you press Control-Up Arrow (or Fn-F3 on the Apple keyboard) you'd get the Mission Control view showing any apps currently open as well as any Spaces at the top of the screen. One of those Spaces will have LR in it. You can just click and drag on the LR space to move the app from its Space back onto the main desktop space, and LR will revert to its normal position and size before you clicked on the green button (in effect, the same as if we were able to click on the green button to toggle maximise off).

    If anyone from Adobe wishes to see the associated problem: https://feedback.photoshop.com/photoshop_family/topics/problem-lightroom-close-and-restore-buttons-v...

    Hopefully this helps you guys to find a permanent fix. In the meantime, customers can use the above workaround to complete their Import and then return LR to fullscreen mode afterwards to continue whatever processing they desire. If you wish to learn more about Spaces: https://appleinsider.com/articles/18/10/12/how-to-use-spaces-apples-mostly-ignored-macos-mojave-prod...

    Hope this helps...



    M
    mattzory
    Known Participant
    June 21, 2019
    Yes! It’s been a bug for a long time now. My experience: it only happens when you’re in Full Screen Mode; sometimes when I forget and I’m in full screen mode Shift>I will iron it out—sometimes. It’s really annoying.
    evikne71
    evikne71
    Known Participant
    June 21, 2019


    If I insert a memory card when the side panels are showing, the import window appears, but the side panels don't automatically hide like I think they used to do before. I cannot hit the import button down to the right because it is hidden behind the right side panel from the library or develop module. The show/hide arrow icons on each side panel are gone, and sometimes the keyboard shortcut (Shift + Tab) doesn't work either. Then there is no other solution than to force quit Lightroom and try again.
    B
    bobw1952
    Participating Frequently
    May 16, 2019
    Rikk, updated to LR Classic 8.3 and the issue STILL exists. When I pressed the TAB key, the source pane appeared, allowing me to select the source photos, but the IMPORT button isn't visible in the lower right hand corner.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 14, 2019
    Lightroom Classic 8.3 was released today and contained a fix for this issue. Please update to 8.3 and verify that you are no longer seeing the issue. Thank you!
    Rikk Flohr: Adobe Photography Org
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