P: Sorting problem when syncing from Lr Classic to Lr mobile and then creating a web gallery

I am aware of this, but I never use custom order.

Thanks Jim, I've cross-referenced them. 

Rikk, it's LRD-4206568.

Go ahead Jim. Let me know the bug number and I will link it back here. 

1. Select an existing sub-folder in LrC containing, say, minimum 20 images (it would probably work with less, but the more image the easier to see the problem).

2. Ensure sort order is Capture Time, and that no existing Custom Order is set (by switching to Custom Order and confirm the capture time order does not change). Revert back to Capture Time.

3. Right-click on the sub-folder and select "Create Collection".

4. Select the collection, and verify that the Capture Order is correct.

5. Then change to "Custom Order" and you should observe that the displayed order changes, i.e. a custom order has been created by the Create Collection process.

6. Optionally sync and share the collection, it will subsequently appear in the arbitrarily set (and thus synced) custom order.

Rikk, happy to put in a bug report with screenshots if that would help.

1. Create an album in Lr classic and verify that selecting custom order does not change the order
2. Right-click and create a collection
3. Check the order when selecting custom order, in most cases it is different to the capture time order.
4. Create a web album and check what order it got by default. It will be similar to the custom order in 3 above.

A guess is that the new order (disorder) is created when creating a collection and based on the time when the image is created in the collection.

Please come back to me if anything is unclear!

It would be great if one of you (Jim or Tommyt) could write out a quick step by step for reproducing the process. Is that possible?

Thanks

Yes, I understand you don't want a custom order. I can't imagine any user would want an arbitrary custom order set "under the covers" the way that it appears to be happening using that right-click>Create Collection option. As I said, I think it's a bug.

My reply: Yes, I use the right click option, but only clicked on custom order to check if that changed the order or not and it didn't. The collection then created has a different order when I click on custom.

Let me make it clearer: I don't want to have a custom order and only select this to verify the bug and the "custom order" is different in a collection compared to a folder where it was correct according to capture time.

This item is reported as Adobe Case ADB-19651987-L9V5