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February 6, 2019

P: Synchronize folder creates duplicates when non-Latin letters are used

  • February 6, 2019
  • 11 replies
  • 331 views

I have a problem - with folders containing Polish letters... I did "synchronize" on main folder, as I copied a bunch of folders with pictures from another disc into, and suddenly pictures I had in the catalog for years showed up again. And if I look into the library, the same picture is displayed, say, 5 times. If I select four of the thumbnails and tell Lightroom to remove the pictures from the catalog, all 5 are gone (even the one I haven't selected) - so it is not a problem of duplicated files, but a corrupted catalog. Of course I've checked the folder in Explorer and the files are not duplicated. Seems that Lightroom has a problem with non-Latin characters... Other users report the same issue with German, Greek etc.

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11 replies

mayurij42806338
Adobe Employee
Adobe Employee
February 7, 2019
Hi Rafal,

I tried to replicate the issue by following below steps:-
1. Create a parent folder containing Polish letters.
2. Copy folder with pictures in the parent folder and rename these subfolders such that it contains Polish letters.
3. Synchronize the main folder in the catalog.

Result:-
No duplicate images are displayed. Also remove image from catalog is also working fine.


Could you please provide steps to replicate the issue? Also please provide system info.

Thanks
Mayuri