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scottawoodward
Participating Frequently
July 10, 2011

P: Tethering

  • July 10, 2011
  • 193 replies
  • 4377 views

I am a professional photographer who relies heavily on LR for my digital workflow. I tether my Nikon D3 and D3x to LR frequently. I've never had an issue with tethering my cameras to LR until this past week. And, after much frustration and processes-of-elimination and testing the issue across multiple machines, I BELIEVE that the problem has to do with the latest OSX 10.6.8 update when running LR 3.4.1.

You can read my initial post about this problem on Adobe forums here http://forums.adobe.com/message/37883... when I was stumped about why it was happening.

Then you can see my follow-up post about this problem today here http://forums.adobe.com/message/37894... and why I think it has to do with the recent 10.6.8 update.

Please feel free to contact me for anymore information. I really hope you can look into this issue.

Thank you,

Scott Woodward

This topic has been closed for replies.

193 replies

Participating Frequently
August 30, 2011
RC 3.5 did not correct the problem for me. I still randomly loose the tethered connection - D700 LR3.5RC - Mac LION.I have to stop and restart the tethered option and often restart LR. It's all random, sometime I need to switch the camera on and off and when I get desperate I restart the Mac and start from scratch.
Resetting the preference on the 3.41 file did not help. Maybe I should try it on RC3.5 ?
Thanks,
David
Inspiring
August 24, 2011
I had issues with tether since the update to LR 3. This finally helped now:

Solution 7 Reset Lightroom's preferences file.

Regards,
David
Participating Frequently
August 23, 2011
We have made available the Lightroom 3.5 release candidate, which we believe fixes the problems with tether. You can download the release candidate here:

http://labs.adobe.com/technologies/li...

Please try it out and let me know how it goes for you. Also, standard disclaimer: the 3.5 is a release candidate which means that although it has been well tested internally, it is beta software it is NOT final. Use at your own risk. You should carefully back up your system (including all photos and your Lightroom catalog) before trying the 3.5 release candidate.

Thanks,
Ben
Victoria Bampton LR Queen
Community Expert
Community Expert
August 8, 2011
Kevin has confirmed on the other thread that the fix is for both Canon and Nikon. The fact that they've found the fix hopefully means that you won't have a long wait now.

Christopher, when the update comes out, I believe the trial should be reset, unless they've changed something while I wasn't looking, so you'll be able to try it out properly. Well worth the investment!
Victoria - The Lightroom Queen
Inspiring
August 7, 2011
Wow. That does sound promising. And it makes sense. I'm new to tethering in Lightroom and I'm glad there's a solution. I just feel bad that you've all been dealing with this for a month (or longer). I'm about a week or so into my 30 day trial of Lightroom and I've been trying to decide if it's worth the $$ to invest in the software. If it isn't fixed soon I doubt that I'll actually make the purchase. I read in an earlier thread that people are tethering in Aperture 3 but I've not really looked into it. And it's only $79. Though it bothers me that when it first came out it was aimed at pro/semi-pro photogs and now it seems like it's aimed at enthusiasts who want an iPhoto on steroids.
scottawoodward
Participating Frequently
August 7, 2011
Per Lee Jay's note above, I followed the link to http://feedback.photoshop.com/photosh... -- which seems to deal with the same tethering problem with OSX Lion and Canon users -- and see that Kevin Tieskoetter (a LR Engineer) says "We've found a solution to the tethering issue on 10.6.8 / 10.7 and the fix will be included in the next dot update. There were apparently changes in the USB drivers starting in 10.6.8, and, as best I can tell, the OS puts the connection to sleep after a certain period of inactivity. I'm not sure if they're doing that to reduce power consumption or some other reason, but it caused LR to lose the connection with the camera."

I am wondering if Kevin is suggesting that Adobe's "found a solution to the tethering issue" for just Canon OR whether it is for Nikon as well? Any insight, Ben or Jeffrey?
Inspiring
August 7, 2011
Just a few threads down from this one:

http://feedback.photoshop.com/photosh...
Inspiring
August 7, 2011
Hello all.

Just adding that I'm experiencing the same problem and wanted in on the thread. I'm shooting with a d7000 and the latest version of LR 3.4.1. I've not yet tried deleting the plist file(s) but will try tomorrow. Meanwhile, does anyone know if this problem still exists with Lion?
Participating Frequently
August 4, 2011
Yes, we are actively working on this issue. Unfortunately, I can't give an ETA, but we fully understand that sooner would be better than later.

-Ben
Participating Frequently
August 4, 2011
Yes, Scott, you're right... I think both issues are effectively differents.

I was only wondering if they could have the same reason...

Anyway, problems appeared since we upgraded to 10.6.8 (confirmed on two workstations)

That would be interesting ton know if Apple changed something, in 10.6.8, about the way that USB communication is handled ;-)

David