P: Tethering

Hi Chris,

Thanks for your reply.

I spoke to Canon today.

The representative I spoke to told me they did not release any update for the 5D mk2 to solve compatibility with lion. Does this mean Adobe have sorted out the compatibility? If so why can't they do it for the mk1 as well?

As I understand it, LR supports the 5D mk2 but not the mk1. Tell me I'm wrong?

Canon are working on an update of EOS Utility for lion compatibility but it's delayed as they are having problems. (I imagine this will be resolved before the launch of the 1DX.) This may solve the problem of tethered shooting on the 5D Mk1 but perhaps not with LR.

Ha! You're probably seeing iPhoto automatically open. It's really annoying, but probably doesn't effect your tethering with LR.

Here's how to fix the iPhoto distraction:

http://support.apple.com/kb/TA26553?v...

I am seeing the tethered problem (losing track of the camera mid shoot) using a brand new MBP (as in this year's model just out) running OS
x 10.7.2 with a Nikon D3s. Yes if I do what the Adobe FAQ says to restart everything it does indeed capture for 5 or 10 minutes but then I have to restart it all again.

I am not sure if its related (as I am a new mac user - lived in a windows world for years) I am seeing what appears to be another picture program come up during the restart. I kill that program to stay in LR but not sure what I can do to make that go away and not be in the way at all.

In any event so far nothing in the Adobe FAQ seems to get me beyond the stop and restart everything answer

The OS changed, but Canon did not update their code to accommodate the OS changes on the drivers for some "older" camera models. This is not an Adobe decision - this is simply Canon not updating their drivers.

If you would like support for the 5D on MacOS 10.7, then you need to ask Canon to update their drivers.

Kevin - having read some more on this I feel the problem isn't with Canon as they haven't changed anything with their product. It's the mac os x and LR updates where the problems lie.

Adobe have chosen not to support the 5D (despite how the LR is advertised). Adobe's poor relationship with Apple seem's to be at the source of the problem? That shouldn't be made my problem.

I'm going to trial Capture one which I understand has no problems with tethering to the 5D. Perhaps they don't have such a bad relationship with Apple? If so this should help avoid any other problems going forward.

Thank you so much for the reply! Sad that such a great camera is left out in the cold. I'll bug my friends at Apple and see what that gets us. 🙂

Joe just look at how ADOBE is marketing this product and realize that they are flat out liars and frauds to perpetuate this scam. Their product DOES NOT WORK and they know it. And are covering it up. I say everyone call ADOBE and tell them you are going to the mats to let people know about this fraud and we should find a lawyer for a CLASS ACTION SUIT against them. This is FRAUD plain and simple. Just go to their marketing of LR3 and read how wonderful it all is.

Bob Carmichael
PROFESSIONAL PHOTOGRAPHER
bobcarmichael.com

In the mean time SOFORBILD for those looking for another program.

It's not that the libraries are in the wrong place. OS 10.7 changed some USB functionality, and that just broke Canon's older libraries completely.

Is there someone out there who's a bit of a tech genius and can post a manual work round for this?... If the tethering libraries used by the 5d are in the wrong place is there a fix to move the library on the go to the location required by LR?... Maybe it's not possible?....

My thoughts - Canon and Nikon's success must stem from (in part) producing well built products with a lasting legacy. By making their products obsolete in this way is greedy, and will in my opinion start to chip away at that legacy.

FYI - my response from canon regarding this issue. (canon's number at the bottom - maybe if enough people call them they will sort this out?)

-----------------------------

Thank you for your e-mail and for contacting Canon.

Further to your enquiry regards availability of software for your [enter product name] and the Mac OSX 10.7 environment.

We are sorry to advise that the drivers and software for this OS has not been developed at the moment. Our development department are working on the compatible products and it is just a matter of checking the OS support page for compatibility and then the download page for upgrades to your software.

The New OS Support page can be located via the following link:

http://www.canon-europe.com/operating...

and the download page for your product can be accessed via the following link:

http://www.canon.co.uk/Support/Consum...

Yours sincerely,

Raluca van den Enden

Canon Services & Support

Tel: 0844 369 0100
Opening hours: 09.00 - 17.00 hrs (Monday to Friday)

Joel, the problem is that Mac OS 10.7 does not work with the tethering libraries that Canon provides for the 5D. Canon no longer supports this camera, so will probably not update the library to fix the problem with 10.7. At this point there's not much we can do short of reimplementing major parts of our tethering just to support this one camera.