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Inspiring
Dec 16, 2019 10:21 AM UTC
Released

P: Tethering from Canon cameras doesn't work on macOS Catalina 10.15.2

Hi Guys,
and Photoshop staff
I have a big problem since the new catalina 10.15.2.0 i can't use the tethered mode. Lightroom don't see my canon 5D Mark III. Could you fix the problem ? Thank you. I uste the new macbookpro 16.

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86 replies

Jan 31, 2020 8:57 AM UTC
Sorry forgot to add Apple Image Capture also works - allows me to import from my 5D mark iv
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Jan 31, 2020 8:37 AM UTC
EOS Utility works fine. Tether in Lightroom does not even recognise my Canon camera. What is strange is that I can't even directly import photos from my camera, it seems to recognise my camera as a drive but says there are no photos on there.
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Bob Somrak
Legend
Jan 31, 2020 6:41 AM UTC
As a test can you tether with EOS Utility or Apple Image Capture?  
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M4 Pro Mac Mini. 48GB
Jan 31, 2020 6:15 AM UTC
Hi Rikk, this has not solved this issue for me. See my comment - everything updated, etc and still not working
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Jan 30, 2020 12:58 PM UTC
Thanks just made general reply - still not working for some reason
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Jan 30, 2020 12:55 PM UTC
Thanks but still not working, have latest firmware on Canon 5d Mark iv, Mac OS 10.15.3 and Lightroom 9.1 - everything updated. Have restarted both the computer and Lightroom several times and also turned off Canon EOS utility so it doesn't open when connecting and still tethered capture doesn't recognise. When I try to do direct import of files it sees the camera but says no photos are on the camera. 
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JohanElzenga
Community Expert
Community Expert
Jan 30, 2020 12:47 PM UTC
Make sure that Canon EOS Utility does not start when you connect the camera.
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-- Johan W. Elzenga
Florend
Participating Frequently
Jan 30, 2020 12:33 PM UTC
Upgrade to OS 10.15.3 has solved the tethering problem for me. I had to try a couple of times before things settled down now it recognises EOS R and 1Dx every time. Pity this wasn't spotted before the OS 10.15.2 was released. At least it's resolved for me now - sorry that Andrew Porter still has problems.
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Jan 30, 2020 11:17 AM UTC
The upgrade to OS 10.15.3 did not solve the issue - Canon camera still not recognised by Lightroom. Serious problem - time to move over to Capture One pro I think
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JohanElzenga
Community Expert
Community Expert
Jan 29, 2020 7:19 PM UTC
You must update to Catalina 15.3. That update was released today.
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-- Johan W. Elzenga