Skip to main content
Inspiring
December 16, 2019

P: Tethering from Canon cameras doesn't work on macOS Catalina 10.15.2

  • December 16, 2019
  • 86 replies
  • 3841 views

Hi Guys,
and Photoshop staff
I have a big problem since the new catalina 10.15.2.0 i can't use the tethered mode. Lightroom don't see my canon 5D Mark III. Could you fix the problem ? Thank you. I uste the new macbookpro 16.

This topic has been closed for replies.

86 replies

January 31, 2020
Sorry forgot to add Apple Image Capture also works - allows me to import from my 5D mark iv
January 31, 2020
EOS Utility works fine. Tether in Lightroom does not even recognise my Canon camera. What is strange is that I can't even directly import photos from my camera, it seems to recognise my camera as a drive but says there are no photos on there.
Bob Somrak
Legend
January 31, 2020
As a test can you tether with EOS Utility or Apple Image Capture?  
M4 Pro Mac Mini. 48GB
January 31, 2020
Hi Rikk, this has not solved this issue for me. See my comment - everything updated, etc and still not working
January 30, 2020
Thanks just made general reply - still not working for some reason
January 30, 2020
Thanks but still not working, have latest firmware on Canon 5d Mark iv, Mac OS 10.15.3 and Lightroom 9.1 - everything updated. Have restarted both the computer and Lightroom several times and also turned off Canon EOS utility so it doesn't open when connecting and still tethered capture doesn't recognise. When I try to do direct import of files it sees the camera but says no photos are on the camera. 
JohanElzenga
Community Expert
Community Expert
January 30, 2020
Make sure that Canon EOS Utility does not start when you connect the camera.
-- Johan W. Elzenga
Florend
Participating Frequently
January 30, 2020
Upgrade to OS 10.15.3 has solved the tethering problem for me. I had to try a couple of times before things settled down now it recognises EOS R and 1Dx every time. Pity this wasn't spotted before the OS 10.15.2 was released. At least it's resolved for me now - sorry that Andrew Porter still has problems.
January 30, 2020
The upgrade to OS 10.15.3 did not solve the issue - Canon camera still not recognised by Lightroom. Serious problem - time to move over to Capture One pro I think
JohanElzenga
Community Expert
Community Expert
January 29, 2020
You must update to Catalina 15.3. That update was released today.
-- Johan W. Elzenga