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February 4, 2016

P: "The file appears to be damaged" - Merge To Panorama with large Canon 5Ds files.

  • February 4, 2016
  • 50 replies
  • 1023 views

I am attempting to create high resolution HDR Tilt-Shift Panoramas with Lightroom's Merge To HDR and Merge To Panorama functions. I have taken multiple images with a tilt-shift lens on a Canon 5Ds. Each finished photograph would be composed from 15 or 21 separate images. I take 5 or 7 photographs, 1 stop apart, from the center position then 5 or 7 from the shift right position and the same from the shift left position. Each set of 5 or 7 is merged to hdr to create one dng file. This process works fine. The resulting 3 hdr images are then merged to panorama which completes successfully. When I switch to the develop module or open the panorama file in camera raw I get a message stating "The file appears to be damaged". I have reproduced this error on different computers. My Lightroom version is the 2015.4 Release and Camera Raw is v9.4. Both computers are running Windows 10. It seems to me that Lightroom is struggling with the large file sizes coming from the 5Ds. Has anyone else experience this issue.

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    50 replies

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    A
    andyjmadl
    Participating Frequently
    June 8, 2016
    ... strangely it happend only with 2 out of 12 HDR-Panoramas
    A
    andyjmadl
    Participating Frequently
    June 8, 2016
    Yes, I merged 3 new original pictures that I shot TODAY, and before starting LR I updated! So there is no chance I had an old DNG with the error already in it.  
    I merged 9 RAW's to 3 DNG's to 1 HDR Panorama and voila there is the error again.
    J
    J453
    Legend
    June 8, 2016
    Hi Andreas, did you merge the images from the originals again? The bug was with how the resulting DNG was created so HDR and pano DNGs created before the fix, will still show the error.
    A
    andyjmadl
    Participating Frequently
    June 8, 2016
    No! The problem still remains!
    I tried today after updating with whole new pictures but "the file appears to be damaged". 
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    June 8, 2016
    This should now be fixed as of the CC2015.6/6.6 update released today. You can find more details here: http://blogs.adobe.com/lightroomjournal/2016/06/lightroom-cc-2015-6-now-available.html

    However, to correct the issue, the images have to be merged again. The bug was with how the resulting DNG was created so HDR and pano DNGs created before the fix, will still show the error.
    Rikk Flohr: Adobe Photography Org
    Danie Bester
    Danie Bester
    Participating Frequently
    May 30, 2016
    Agree. It is not size. I have the same issue with a 6D and creating HDR - Pano's
    ResortOperationsCH
    ResortOperationsCH
    Participant
    May 29, 2016
    29 May 2016 - I encountered this problem for the first time today, did a web search and found this forum, noticed that LR had interrupted restart after installing new updates, restarted and problem still there! From the comments above, it would seem the file is fine, so I will proceed as if there was no error!
    A
    Anonymous
    May 22, 2016
    Same here. Lightroom 2015.5.1, Camera RAW 9.5.1. Created two HDRs and merged to a panorama. Everything working great, just when opening preview/develop I get the "The file appears to be damaged" message. Never seen that before.
    Danie Bester
    Danie Bester
    Participating Frequently
    May 12, 2016
    I have the same issue - building HDR's and then creating Panoramas shot with any of my Tilt-Shift Lenses and the Canon 6D. After successfully merging the image, Lightroom says "the image appears to be damaged" even though I can edit the image in the Develop module and even successfully export it as a jpeg.

    Then also, the platform has become really slow. 
    J
    John Doogan
    Participating Frequently
    May 12, 2016
    Same thing has been happening to me for months. Have ignored it as it doesn't stop me working on the files. Annoying though. Mac Pro and Macbook Pro, latest versions of LR CC. Error happens on both systems. No updates have fixed the problem, still getting it today.
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