Skip to main content
S
someone2
Known Participant
March 6, 2020

P: Tif smart previews not updated in develop mode in mobile

  • March 6, 2020
  • 36 replies
  • 1910 views

Ok first the setup:
I start with LR Classic (in a shared album, smart-previews in the cloud) and send a RAW to Photoshop, after I'm done with my edit the saved tiff gets added my LR classic and automatically added to the shared album as a smart-preview too (thats nice).

In LR Mobile I can see my edit in develop mode and in the preview, so far so good.

Then later I continue working on that tiff (sending it to Photoshop via LR Classic again, so LR gets the update). And it does get the update, LR classic shows the changes I have done.

Back to mobile, here I get the old version in develop mode, the preview thumbnail gets updated to the new version, if I open the tiff smart-preview into activity, rating, or info view, I see the updated version as it should be.

But if I get into develop mode in LR mobile, it shows the current version (as it should be), but only for a second and then switches to the version that was first shared when I saved the first edit (that is now outdated and not what LR classic shows or whats actually in that file).

If I switch from develop to the activity, rating, or info views it remains the incorrect older version, If I get back and go into activity, rating, or info view directly without going through develop, its the current version as it should be again.

Biggest problem, on export I always get the old outdated version of this photo, even if I don't export out of the develop mode view.

    This topic has been closed for replies.

    36 replies

    Show previous replies
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    March 6, 2020
    Yes, when I refreshed the screen your other post appeared.  Does this happen every time or just occasionally?  Is your Android device connecting via Wifi or Celluar?
    Rikk Flohr: Adobe Photography Org
    S
    someone2Author
    Known Participant
    March 6, 2020
    Already answered with the post above yours.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    March 6, 2020
    Not necessarily. If you go to https://lightroom.adobe.com and look at the TIF after the second edit, has the second edit made it to the cloud?  This may be Lightroom Classic failing to send the re-edited version to the cloud rather than Android failing to pull it back down.
    Rikk Flohr: Adobe Photography Org
    S
    someone2Author
    Known Participant
    March 6, 2020
    The Lightroom Web interface also shows the correct photo in develop mode.

    So its definitely a bug in LR mobile Android not getting the info that the file was updated.
    S
    someone2Author
    Known Participant
    March 6, 2020
    No its not normal, if the thumbnail updates correctly so should the whole smartpreview.
    Y
    Yves-CH
    Inspiring
    March 6, 2020
    It is normal, it is badly messed up .... LR mobile is that for the development made in LR Classic or Mobile, it does not 'yet' know how to process files edited in editors external to LR. And probably it never will be.
    Look at how is integrating PS and PS mobile and you will understand!
    Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices