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Known Participant
October 14, 2024

P: Unable to export from collection

  • October 14, 2024
  • 29 replies
  • 4520 views

I just updated to version 14 of Lightroom Classic and now, when I try to export certain images from a collection, the export doesn't work.  I was also unable to edit those images in Photoshop.  It seems to be restricted to DNG files taken with my iPhone and doesn't occur with all DNGs.  I was able to export them using regular Lightroom going to Local and finding the files but not from LR Classic.  Anyone else have this problem?

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29 replies

klausr70084523
Participant
October 16, 2024

I do have the same problem. Exports randomly do not work ... Need urgent help, because clients wait for my photos. Can sometimes export one by one, but not all the time ... any suggestions 

Participating Frequently
October 16, 2024

One more finding - in my case all photose postproduced - EDIT IN NI SHARPENER 6 and then saved are the ones I am unable to export. I could do it one by one but after 17 exports it stopped working.

Known Participant
October 16, 2024

Yes,  exactly same behavior as you described.  The bar shows but stays and images do not export.  They have a real problem here.  Also on Mac OS Sequia 15.1.  Uploaded my catalog as requested by Adobe - waiting for response,

Participating Frequently
October 16, 2024

...just a follow up - exporting one by one stopped working. This is really serious. (MacOS Sequia 15.1). I hope thi sgerts fixed ASAP. Reseting Preferences did not work.

Participating Frequently
October 16, 2024

Same here. Updated today. Trying to export from collection, selecting all photos does not immediatelly allow you to see EXPORT. Selecting Collection but NOT selecting photos does give you Export dial box. However when setting all parametrs and hitting EXPORT, nothing is happening. Folder is created but finished progress bar is visible with EXPORT 17files visible. Nothing is happening. What works - exporting photos one by one. Lets hope this will get sorted ASAP. 

Smit K
Community Manager
Community Manager
October 14, 2024

@interesting_rebel16B6 , please share the Lightroom Classic catalog (.lrcat) file

I have DM'd you for this.

Smit | Lightroom Team
Rikk Flohr_Photography
Community Manager
Community Manager
October 14, 2024

Bug logged - updating status

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
October 14, 2024

Do you find the DNGs which fail are only in a specific date range?

If you select one at the time will they export vs selecting 2 or more?

 

Rikk Flohr: Adobe Photography Org
Known Participant
October 14, 2024

No, doesn't seem to be a specific date range.  The images I was trying to export were taken at different times/dates but were in the same collection.  Error occurred whether it was single image or multiple.

Rikk Flohr_Photography
Community Manager
Community Manager
October 14, 2024

If you go to the File Menu, is the Export clickable or grayed out?

Rikk Flohr: Adobe Photography Org
dj_paige
Legend
October 14, 2024

What happens when you try to export in LrC? If there is an error message, please quote the exact complete word-for-word error message.

Known Participant
October 14, 2024

The option to export is greyed out.