Skip to main content
Known Participant
Oct 14, 2024 6:17 PM UTC
Released

P: Unable to export from collection

I just updated to version 14 of Lightroom Classic and now, when I try to export certain images from a collection, the export doesn't work.  I was also unable to edit those images in Photoshop.  It seems to be restricted to DNG files taken with my iPhone and doesn't occur with all DNGs.  I was able to export them using regular Lightroom going to Local and finding the files but not from LR Classic.  Anyone else have this problem?

This topic is closed to new replies. Start a new post to keep the conversation going.

35 replies

klausr70084523
Participant
Oct 16, 2024 12:22 PM UTC

I do have the same problem. Exports randomly do not work ... Need urgent help, because clients wait for my photos. Can sometimes export one by one, but not all the time ... any suggestions 

Translate
Participating Frequently
Oct 16, 2024 11:39 AM UTC

One more finding - in my case all photose postproduced - EDIT IN NI SHARPENER 6 and then saved are the ones I am unable to export. I could do it one by one but after 17 exports it stopped working.

Translate
Known Participant
Oct 16, 2024 11:32 AM UTC

Yes,  exactly same behavior as you described.  The bar shows but stays and images do not export.  They have a real problem here.  Also on Mac OS Sequia 15.1.  Uploaded my catalog as requested by Adobe - waiting for response,

Translate
Participating Frequently
Oct 16, 2024 11:25 AM UTC

...just a follow up - exporting one by one stopped working. This is really serious. (MacOS Sequia 15.1). I hope thi sgerts fixed ASAP. Reseting Preferences did not work.

Translate
Participating Frequently
Oct 16, 2024 11:17 AM UTC

Same here. Updated today. Trying to export from collection, selecting all photos does not immediatelly allow you to see EXPORT. Selecting Collection but NOT selecting photos does give you Export dial box. However when setting all parametrs and hitting EXPORT, nothing is happening. Folder is created but finished progress bar is visible with EXPORT 17files visible. Nothing is happening. What works - exporting photos one by one. Lets hope this will get sorted ASAP. 

Translate
Smit K
Participating Frequently
Oct 14, 2024 9:22 PM UTC

@interesting_rebel16B6 , please share the Lightroom Classic catalog (.lrcat) file

I have DM'd you for this.

Translate
Smit | Lightroom Team
Rikk Flohr-Retired
Adobe Employee
Oct 14, 2024 7:11 PM UTC

Bug logged - updating status

Translate
Rikk Flohr: Adobe Photography Org
Rikk Flohr-Retired
Adobe Employee
Oct 14, 2024 6:32 PM UTC

Do you find the DNGs which fail are only in a specific date range?

If you select one at the time will they export vs selecting 2 or more?

 

Translate
Rikk Flohr: Adobe Photography Org
Known Participant
Oct 14, 2024 6:40 PM UTC

No, doesn't seem to be a specific date range.  The images I was trying to export were taken at different times/dates but were in the same collection.  Error occurred whether it was single image or multiple.

Translate
Rikk Flohr-Retired
Adobe Employee
Oct 14, 2024 6:41 PM UTC

If you go to the File Menu, is the Export clickable or grayed out?

Translate
Rikk Flohr: Adobe Photography Org
dj_paige
Legend
Oct 14, 2024 6:22 PM UTC

What happens when you try to export in LrC? If there is an error message, please quote the exact complete word-for-word error message.

Translate
Known Participant
Oct 14, 2024 6:38 PM UTC

The option to export is greyed out.

Translate