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August 28, 2026

P: Unknown Error while importing a catalog into an existing catalog

  • August 28, 2026
  • 1 reply
  • 37 views

Lightroom Classic Version: 15.5

Operating System: macOS Tahoe 26.6.2 (25G83)

Steps to reproduce:

  1. Open a primary Lightroom Classic catalog.

  2. Go to File > Import from Another Catalog.

  3. Select a large secondary catalog (e.g., 16,000+ or 43,000+ images).

  4. Start the import process.

Expected result: The catalog import should process all images and complete successfully.

Actual result: The import process fails midway with a generic "An unknown error occurred" dialog box.

Key Pattern Identified: The import process stops at exact, round batch numbers:

  • On a catalog containing 16,623 images, the import halted at exactly 15,000 images.

  • On a catalog containing 43,881 images, the import halted at exactly 25,000 images.

Additional Diagnostic Details:

  • Telemetry log right before crash: last_command = "ag.file.import.fromlibrary"

  • RAM usage remains low (under 3 GB / ~8% memory total), ruling out memory saturation.

  • The exact round numbers (15k / 25k) strongly suggest a batch transaction commit failure or an index buffer overflow during the SQLite database merge process.

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    September 15, 2026

    Hi ​@gio91ber 

     

    Thanks for reporting this. We’ve logged a bug for the issue, and our team is actively working on a fix.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe