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Participating Frequently
December 29, 2011

P: unknown error while writing metadata to this photo

  • December 29, 2011
  • 79 replies
  • 2873 views

Lightroom 3.6 - on some photos I get a ! mark saying there is a unknown error while writing metadata to this photo. retry? - which I do and it still will not save. No other message is displayed. I've verified there are no 'read-only' permissions on both my folder and photos as well as the catalog folder and files. Ever photo that I have noticed this on as a exif version of 0210. ( not sure if it's related or not ).

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79 replies

Inspiring
September 24, 2018
Hi Giorgio,

I realize this post is from earlier this year, but did you find a solution to get your Wacom functioning with Photoshop again? The trouble with most of these is that it may be a driver issue or we aren't seeing the behavior here. Would you be interested in doing a screen share with an engineer to troubleshoot your issue? 

Thanks,
Hannah
bugtrot
Participating Frequently
September 21, 2018
Soooo... bringing this post back up. Did this ever get fixed? I've only just today had reason in my line of work to open photoshop and attempt to sketch something up, only to find that this issue seems to be persisting months later in version 19.1.6 with an intuos pro small. Is there an actual fix coming for this...?
Participating Frequently
April 17, 2018
I had the same issue on my HP Spectre since the last update. MUST Uninstall the WINDOWS Update and TURN OFF the Auto Update option. Its a little tricky finding the damn thing, but for now PSCc is working normal again with my Wacom Tablet. 
Participating Frequently
April 16, 2018
Go to your wacom properties select mapping unclick the windows ink then go back and make sure photoshop is selected in the application.
Inspiring
February 13, 2018
thank you, but i did add the config  as described and worked ok  fine for intuos pro table but after half an hour tablet stopped working ,tried everything all over again nope its been returned ,new products should not have these issues.Everyone blames windows or mac but the real issue in the end is wacom.
Inspiring
February 12, 2018
for my old wacom intuos 3 this has been working for me:

Add a .txt in the Photoshop files

Wacom tablets : add a .txt file containing only “UseSystemStylus 0” (without the quotes) and name it “PSUserConfig”. Then place it in the following folder :

  • For Windows : C:\Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings (Or select your Photoshop Version if it’s an other one)
  • For Mac : Users/[user name]/Library/Preferences/Adobe Photoshop CC 2015 Settings
Inspiring
February 4, 2018
i bought one 3 days ago and returned it, it had so many intermittent issues would stop working,pen would stop ,brush size would automatically expand and contract ,would not be recognized ,uninstalled reinstalled driversused the config thin worked for 15 minutes /would not turn on,when using pen stylus with brush it would blob  out color/after 24 hrs  that was it for me a go back to using my logitech mouse,i cant believe an industry leader in the field like wacom would make garbage like this.
oh yeah tried one of their cheaper  intuos draw and will return it tomorrow  as its junk too?had a graphire and never had this issues.
Guess when technology companies get so huge they don't care about the customers,hopefully the competition will surpass Wacom with a superior product.
Inspiring
January 31, 2018
I just installed by brand new Wacom Intuos Pro yesterday, and it was working fine until an hour ago when I updated Adobe Photoshop, so the issue is obviously not fixed. Any ideas?
mateuszp95265487
Participant
January 26, 2018
in file 
User\*nameaccount*\AppData\Roaming\Adobe Pchotoshop CC 2018\Adobe Photoshop CC 2018 Settings\
creat 
PSUserConfig.txt
in side 
# Use WinTab
UseSystemStylus 0
mateuszp95265487
Participant
January 25, 2018
there are still problems after the upgrade. with the windows INK enabled, the feather pressure works, but the ALT + right click does not work. When Windows INK is turned off, the feather pressure does not work, but the ALT + right button works.