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Participating Frequently
December 29, 2011

P: unknown error while writing metadata to this photo

  • December 29, 2011
  • 79 replies
  • 2874 views

Lightroom 3.6 - on some photos I get a ! mark saying there is a unknown error while writing metadata to this photo. retry? - which I do and it still will not save. No other message is displayed. I've verified there are no 'read-only' permissions on both my folder and photos as well as the catalog folder and files. Ever photo that I have noticed this on as a exif version of 0210. ( not sure if it's related or not ).

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79 replies

Inspiring
October 31, 2017
I am having an issue with the express keys not working for PS CC 2018. Working on a Mac Pro, With El Catain 10.11.6. I have the Intous Pro Medium,newest version, purchased yesterday after my PTH-651 version stopped charging yesterday. I went in to the Wacom setup, created a PS CC 2018 expressway commands. They are there in the Wacom setup screen but  when I open PS, I only get the "All Other" functions displayed in PS CC 2018. I setup expresskey commands for Bridge 2018 and they work fine....any ideas?
Participating Frequently
October 30, 2017
I'd recommend just using the rotation tool, via 'R' on your keyboard.
Adobe Employee
October 30, 2017
The keyboard shortcut that is used for rotation utilizes the alt key. as mentioned above there is currently an issue with shortcuts that utilize the alt key.
Participating Frequently
October 30, 2017
My Intuous Pro Tablet "Rotate" function would not work on the touch ring. I just spoke with Wacom, and they told me to uninstall the Wacom tablet, then reinstall. This did not work. I still can't use the Rotate function on the tablet.  
miked83203913
Participating Frequently
October 30, 2017
Well the alt key thing that I was having problems with was a 2017 issue and it doesnt seem to be a problem in 2018. So there must be something else going on that people are complaining about.

I had already tried that and never got it to work until now. Turns out, just restarting photoshop doesnt fix it, but this time I unplugged my tablet first, then restarted photoshop and now it's working! For anyone with the same woes as me, try that out.
Adobe Employee
October 30, 2017
There is a known issue with alt key shortcut behaviors that we are working on getting a fix out as soon as we can.

If you have to avoid using Windows Ink this link will guide you on setting the PSUserConfig file to fall back to WinTab.
miked83203913
Participating Frequently
October 30, 2017
The only issue I have run into is that the pressure sensitivity no longer functions with CC 2018, unless I turn on Windows Ink, and we all know how much of a nightmare Windows Ink is. Everything else functions properly.

Windows 10 Pro
Wacom Intuos Pro Medium

I also see that they fixed the hotkey bug which would occur when saving a PNG or TGA. Thanks for that. But now you gotta fix the pressure sensitivity issue 😞
Adobe Employee
October 29, 2017

We were previously using the intous medium tablet but a couple of months ago purchased the intous pro (PTH-660).  We have downloaded the latest drivers (after contacting Wacom support) and are using windows 2007.  In photoshop 2018 we are still unable to use any functions and are even unable to zoom using the pen or fingers.

Inspiring
October 29, 2017
Matt must be a Win problem maybe.Does ALT backspace do a foreground fill on a Mac because that is not working on win8.1
Inspiring
October 29, 2017
Im not sure - i hit B and L quite a bit while working, and that fix held... Im on a Mac, so it might be different for Windows users. But it is working fine for me now. It is annoying that it had to be turned back on, when i had it all set in CC 2017 before hand (and still do)