Participant

P: Upload to Blurb fails at 50% with Error Message

Forum|Forum|3 years ago
August 7, 2022
10 replies
2283 views

Hello everybody, I want to upload a photobook to Blurb, but while uploading it stopped by half upload saying 'An internal error occurred, ?:0: attempt to perform arithmetic on field 'chunk_size' (a nil value)'. How can I upload my photobook? Thanks for your support. Guenther

macOS

S

seiko_7834

Participant

I encounted the same problem today. Should I call Blurb? Thanks.

Rikk Flohr_Photography

Blurb has fixed this on their end and it should be working now.

Rikk Flohr: Adobe Photography Org

B

Bogie Geographic

Participant

Yes, it is working now. I was also advised by Adobe tech support to give Lightroom full disk access.

So not sure which solution worked (Blurb fixing it on their end, or giving Lightroom full disk access) but bottom line is that it is working now.

Sunil_Bhaskaran

Inspiring

Could you please try now? This should be working.

Thanks,
Sunil

M

Mayuri Jain

Adobe Employee

Hi,

Can you try to upload the book to Blurb now? The issue seems to be fixed by Blurb at their end. Please try to upload your book and let us know if you are still facing the issue.

B

Bogie Geographic

Participant

Having the exact same issue, and I filed the same bug https://community.adobe.com/t5/lightroom-classic-bugs/p-upload-to-blurb-fails-at-50-with-error-message/idc-p/13120510#M36508

B

Bogie Geographic

Participant

I have been trying to upload a photobook to Blurb, and the upload process fails right after the pages are rendered, and hte actual upload starts.

The error message is

trying to perform arithmetic on field 'chunk_size' (a nil value)

Lightroom CC version 11.4

Mac OS Monterey 12.5

KR Seals

Community Expert

Is it possible that this is a Mac only issue? About 10 days ago I successfully uploaded a small 20 page 10x8" book to Blurb. Win 10, LrC 11.4.1.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Rikk Flohr_Photography

I am able to replicate this and will log a bug with the LrC team.

Rikk Flohr: Adobe Photography Org

S

stefanp24214159

Participant

Got exactly the same problem on a Mac (OS 12.5) today.
Upload to BLURB stopps at 50% with the error message: "?:0: attempt to perform arithmetic on field 'chunk_size' (a nil value)".
I tried it several times, I made a restart, I disabled the synchronization to my iPad. Nothing helps 😞

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.