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June 17, 2025

P: Using Enhance Features and Edit in PS, file fails to open in PS.

  • June 17, 2025
  • 14 replies
  • 1797 views

After updating LrC to 14.4, and then using super resolution on a RAW file, then exporting it to Photoshop, Photoshop starts, opens, but no file appears and no menu items or tools work in Photoshop.   Task Manager in Windows  is necessary to close Photoshop.  The same procedure is applied to the same RAW file, after resetting the RAW file, but without super resolution or denoise being applied.   The RAW file is sent to Photoshop, Photoshop opens and works as usual.      These procedures were applied to several other RAw files with and without super resolution applied.   The results in Photoshop were repeated as above.   Use super resolution on a file in LrC then go to Photoshop - Photoshop will not function.     Solution : stay with LrC 14.3.1 if you wish to use Denoise that works.

 

14 replies

aan60574267
Known Participant
June 18, 2025

Thank you for your return KR Seals, I have more or less same problem, only on PC, not on my mac book pro... 😞 

aan60574267
Known Participant
June 18, 2025

Bonjour à tous,
Après avoir appliqué la super résolution dans la nouvelle version de Lightroom, et que je veux envoyer la photo dans photoshop pour terminer mon traitement, la photo n'arrive pas et photoshop se bloque totalement.
J'ai un pc windows 11,  i9, carte graphique NVidia Gforce RTX4090 et 64 Go Ram
J'ai fait la même chose sur mac book pro (puce M4 pro), pas de problème
Avez-vous une idée ? merci

KR Seals
Community Expert
Community Expert
June 18, 2025

This is an acknowledged bug in Lightroom Classic 14.4. No work around at this time.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Rikk Flohr_Photography
Community Manager
Community Manager
June 18, 2025

Thank you for your report. We have a bug ticket open against this issue already. I have cross-referenced your post to our bug. 

Rikk Flohr: Adobe Photography Org
KR Seals
Community Expert
Community Expert
June 18, 2025

Same experience here. Win 11, PS 26.8, LrC 14.4. Edit in PS brings up PS, but PS is frozen. I started from LrC with an image that had been De-noised, Raw Details and Super Resolution. A file from LrC that has only Super Resolution gives the same result. My files are 45MP High Efficiency* from the Nikon Z 9.

A file that has not been Super Resolutioned opens fine in PS.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.