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itsecman
Participating Frequently
January 7, 2023

P: Video located on NAS is imported upside-down

  • January 7, 2023
  • 4 replies
  • 420 views

Lightroom Classic Version 12.1 

OS Name: Microsoft Windows 11 Home

Version 10.0.22621 Build 22621

 

Importing a .MOV file from a NAS drive into lightroom

.MOV file originally taken on an i-phone 12 720x960 0.7 MP

Imported video is rotated by 180 - so upside down

.MOV file originally taken on an i-phone 12 960x720 0.7 MP

Video is imported correctly

This topic has been closed for replies.

4 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
August 4, 2026

Greetings all,  
 
A new update for the Adobe Photography products has been released.  The August release (x.5) contains an update regarding this issue.  

If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ]. 

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.
 
Thank you for being so patient.  

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
January 11, 2023

Setting status and updating bug number

Rikk Flohr: Adobe Photography Org
johnrellis
johnrellis
Legend
January 9, 2023

Note that when I downloaded to the attached video to the local disk and imported it, it imported upside down.  I don't think that NAS has anything to do with the problem.

johnrellis
johnrellis
Legend
January 9, 2023

I see the same misbehavior on my LR 12.1 / Mac OS 12.6.1 and LR 12.1 / Windows 10.

 

Moderators, @Rikk Flohr: Photography, please move into Bugs.

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