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Inspiring
Feb 13, 2020 1:57 AM UTC
Needs More Info

P: Watermark shadow doesn’t show when printing to jpg file

I created a white text string with a dark shadow in the LR watermark editor. When printing to a jpg file, the shadow did not appear although the text appeared correctly (flat - no depth). I then tried to print to a printer, selecting a PDF printer in the printer dialog box (MacOS 10.14), the shadow appeared correctly in the pdf file. I tried various combinations of printing options, and decided there is a bug in printing watermarks with shadowed text to a jpg file (print to file). I printed the image to a pdf file, imported to photoshop, the saved as a jpg file to get around the problem.
Latest version of LIghtroom Classic (2020) as of 2020/02/11.

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10 replies

mayurij42806338
Adobe Employee
Adobe Employee
Feb 14, 2020 4:09 AM UTC
Hi,

I have already logged a bug for the same.

Thanks
Mayuri
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Bob Somrak
Legend
Feb 13, 2020 10:06 PM UTC
Thanks for the update Rikk.  I forgot to look at the top.
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M4 Pro Mac Mini. 48GB
Rikk Flohr-Retired
Adobe Employee
Feb 13, 2020 9:59 PM UTC
That's why it is marked acknowledged above...

Mayuri has written a bug.
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Rikk Flohr: Adobe Photography Org
Bob Somrak
Legend
Feb 13, 2020 9:58 PM UTC
I would say that this is definitely a BUG
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M4 Pro Mac Mini. 48GB
Inspiring
Feb 13, 2020 8:21 PM UTC
This is my problem:



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Bob Somrak
Legend
Feb 13, 2020 4:54 PM UTC
To add to the above comment, the actual paper print has the correct Watermark shadow so the issue is only for "Print to JPG"
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M4 Pro Mac Mini. 48GB
Bob Somrak
Legend
Feb 13, 2020 4:06 PM UTC
I can duplicate this behavior in Lr9.2 and macOS 10.14.6

Watermark in watermark editor


Print to JPG


Save to PDF in print module Printer Menu

As you can see there is a shadow in the "Print to JPG" but it is not the correct size/offset/opacity. In the "Save to PDF....." it is the same as in the Watermark Editor.
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M4 Pro Mac Mini. 48GB
Inspiring
Feb 13, 2020 1:39 PM UTC
Lightroom Classic version: 9.2 [ 202001311240-2d026470 ]License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.14.6 [18G2022]
Application architecture: x64
Logical processor count: 12
Processor speed: 2.2 GHz
SqLite Version: 3.30.1
Built-in memory: 32,768.0 MB
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 3,230.5 MB (9.8%)
Virtual memory used by Lightroom: 10,944.9 MB
Memory cache size: 1,225.8MB
Internal Camera Raw version: 12.2 [ 384 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 80MB / 16383MB (0%)
Camera Raw real memory: 81MB / 32768MB (0%)
Displays: 1) 3840x2400

Graphics Processor Info: 
Metal: AMD Radeon Pro 560X


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Rikk Flohr-Retired
Adobe Employee
Feb 13, 2020 1:34 PM UTC
Hello Lance,

Lightroom doesn't have a version called '2020'. Could you please go to Help>System Info... and get us your installed Lightroom version number? (likely 9.2)
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Rikk Flohr: Adobe Photography Org
mayurij42806338
Adobe Employee
Adobe Employee
Feb 13, 2020 8:55 AM UTC
Hi Lance,

Thanks for taking out time to raise the issue. We will investigate and keep you posted for further updates.

Regards
Mayuri
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