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Inspiring
March 31, 2016

P: wav files will not import

  • March 31, 2016
  • 23 replies
  • 685 views

I posted the below to the Adobe Communities > Lightroom > Discussions forum earlier today and an MVP suggested I post the problem on this forum because they, too, have the same problem.

Occasionally I will create an
audio file to accompany an image. That audio file is written to my
camera's CompactFlash memory card in a wav format. In my workflow, I
insert the CF card into my computer and open LR to initiate an import of
the image as well as to rename the image using my own template (which
is yyyy_mm_dd_HHmmss). Since LR1 and until sometime about 4 months ago,
that workflow worked perfectly renaming both image and its accompanying
wav file (giving both the same name) and placing both in the folder I
designated during import. That enabled me to use LR to see which images
had attached audio files by looking at the Library module's Metadata
field entitled "Audio File" while I viewed the images as well as to play
that wav file by clicking the appropriate arrow in the Metadata panel.


During
the past few months I continued to use the above workflow but noticed
that, though I thought that I had created wav files for some images, I
no longer saw them listed in the "Audio File". Since I didn't see those
audio files appear in the Metadata panel, I assumed that I had simply
forgotten to create the files. However, recently returning from a large
shoot, I once again followed my usual workflow but this time noted that I
did have wav files on my CF card but none were imported though the
images did import and were renamed according to my template.


I
have spent the morning trying various methods of getting my workflow to
work as it originally did but have not had any luck. Ironically, I
noticed that a new version of LR was available today (2016-03-31) so I
installed it but the problem has not been corrected.


Procedures I have tried and their results:

  1. Import
    without using my custom template. Results: image imports to designated
    folder and is viewable in LR but the wav file does not import and is
    thus not viewable (or playable) in LR.
  2. Import without using my
    custom template THEN manually copy the wav file to the designated
    folder. Results: image imports to designated folder and is viewable in
    LR but wav file is not listed in the Metadata panel BUT after restarting
    LR the image file is viewable AND the wav file is listed in the
    Metadata field (and the wav file is playable by clicking the "arrow" in
    the Metadata field).

I
am using Windows 10, and have tried the above procedures with image and
audio files created with both a Nikon D3 and Nikon D3x.


I have searched through this and other forums and cannot find a solution to allow my workflow to work as it has for years.


I appreciate anyone's help.

This topic has been closed for replies.

23 replies

lep7Author
Inspiring
December 23, 2016
Thank you Sunil. Sort of a "holiday" gift. <g> We appreciate your fixing this.
Sunil_Bhaskaran
Community Manager
Community Manager
December 23, 2016
Thanks for confirming that the issue is fixed.
It was fixed in the latest release (6.8).

Thanks,
Sunil
Participating Frequently
December 23, 2016
Just a heads up - it looks like this has been fixed in the newest cloud version. Thanks to Adobe Devs for getting to it.
Known Participant
October 6, 2016
You guys are very polite.  My question may seem rude now but: How, when people report bugs AND they get acknowledged, does Adobe just forget about them?   Is there no bug tracking software in use?   Do developers just pick things that interest them to look at?   Is the only prioritization how many people complain on social media? 
Participating Frequently
October 6, 2016
Thanks, Sunil. I look forward to a solution!
lep7Author
Inspiring
October 6, 2016
Thank you Sunil.
Sunil_Bhaskaran
Community Manager
Community Manager
October 6, 2016
Thanks for pointing this out.
We are looking into the issue.

Thanks,
Sunil
lep7Author
Inspiring
October 5, 2016
I'll second, third, fourth etc City Eye's comments. When I first reported this <6months ago John R. Ellis was kind enough to provide a workaround but after all this time and at least 2 LR updates it seems that someone has dropped the ball on solving this problem and restoring the functionality to the way it once was.
Participating Frequently
October 5, 2016
How is this still a thing? I'm using the newest version of LR as of this post, an external XQD reader, and files from my D5 and I just lost a bunch of .wav files with names of the people I was taking photos of because LR still isn't importing .wav files properly, after over a year of having this issue.

I'm usually very easygoing and understanding when it comes to this type of stuff, but a bug like this should have been fixed by now and it really disrupts the flow of my work, having to go back to the card drive to hunt down wav files instead of having them attached to the photos in question and sometimes losing them outright when I forget to manually select and copy wav files over.
Participating Frequently
October 5, 2016
Still an issue. I actually lost a whole slew of names on a photojournalism assignment because I formatted a card before manually copying over the wav files separately. It's absolutely unacceptable that a professional suite would have a bug like this for so long,