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Inspiring
August 15, 2016

P: White balance dropper target location is offset on high-DPI Windows devices

  • August 15, 2016
  • 54 replies
  • 3266 views

There appears to be a bug affecting all recent versions of Lightroom on high-DPI Windows devices. It affects both CC and standalone versions, up to and including the current version (2015.6.1).

The issue is that when using the white balance dropper tool in the Develop module, the target location Lightroom uses does not correspond exactly to where the point of the dropper is located. Specifically, it seems to reference a position about 5 or 6 millimetres above the point of the tool.

The issue also affects the manual defringe dropper in the Lens Corrections panel. Other local develop tools seem not to be affected (brush, spot healing, HSL/Color/B&W picker, etc.).

To be clear: the issue affects Lightroom when the device is used in standard desktop mode with a regular mouse as the pointing device. It is not an issue with the touch screen, the pen or Lightroom's touch mode.

The problem is described in detail with screenshots here (in the original post and in my reply):
https://forums.adobe.com/message/8942657

It's also discussed briefly here:
https://www.reddit.com/r/Lightroom/comments/4wlf4i/lightroom_dropper_bug_on_surface_pro/

This topic has been closed for replies.

54 replies

Inspiring
December 29, 2017
I realize this is an old thread, but I just upgraded to a 4k screen and have this same issue.  Any resolution?  it doesn't seem to be fixed on Lightroom Classic CC either.  Thanks
Inspiring
September 19, 2016
Is there any ETA on a fix for this?
elie_dinur
Participating Frequently
August 16, 2016
In other discussions this bug has been related to as somehow connected to the Surface device or its high dpi display, but I have it on a Dell 23" 1080x1920 monitor attached to a Lenovo Y50-70 laptop running Windows 10 / LR CC 2015 6.6.1. If LR is dragged to the laptop's 4K screen the same digression between the eyedropper symbol and the sampled area as shown in the 5x5 pixels loupe occurs.
Rikk Flohr_Photography
Community Manager
Community Manager
August 15, 2016
I can duplicate it on a Surface book with a 3000 PX display. I will bug it. Thanks for the report. 

The amount of offset varies by the WB Eyedropper Loupe's Scale setting as well. 
Rikk Flohr: Adobe Photography Org