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Inspiring
April 18, 2017

P: White dot in bottom left corner

  • April 18, 2017
  • 42 replies
  • 1015 views

Whenever I open adobe Lightroom for Mac there is a small white dot in the lower left corner of my Mac display. I freaked out the first time because even when I minimized the app it was still there. Thought I had a bad pixel or something. Terminating the app makes the dot go away. I even youtube'd recent videos of people using Lightroom and that same white dot is there. Anyone know what this is? Im assuming its a simple bug and am wondering if both Mac and windows users are experiencing the same thing. Appreciate any feedback. Thanks!

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    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 21, 2017
    'Pity' was a bug...
    -- Johan W. Elzenga
    D
    defaultne43o3kgogx3
    Participant
    July 21, 2017
    I think you meant "pitiable". Thanks for the idea; I'll be sure to pass it along to management.
    M
    Mr. Dmitry
    Known Participant
    July 21, 2017
    Shame for your pity company. They want too much money and don't care about customers. Just "buy" more resources and provide support of high quality.
    D
    defaultne43o3kgogx3
    Participant
    July 21, 2017
    Do you work at a large software company? I do, and I can tell you that it's simply impossible to fix every bug. And that's not due to lack of caring. Given that reality, it makes perfect sense to defer bugs that are inconsequential or nearly so, like this one. Some bugs get deferred forever, and only go away if/when the software is rewritten from the ground up. It's just a consequence of limited resources.
    M
    Mr. Dmitry
    Known Participant
    July 21, 2017
    It can be hard for a single developer. But for large company is't a huge shame to tell that something is hard. Especially a simple bug!
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 21, 2017
    Easy to say, especially if you have no idea what causes a certain bug and how complicated it is to fix. And not very realistic either. The more complicated a software package is, the less likely it becomes that the package will ever be completely free of bugs, including insignificant ones like this one.
    -- Johan W. Elzenga
    M
    Mr. Dmitry
    Known Participant
    July 21, 2017
    Just fix them all!!!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    July 21, 2017
    Yes...I see the same thing...scared me...LR 2015.12
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 21, 2017
    Apparently there were more serious issues to fix first. People could not use the map module anymore, for example. Doesn't that sound a little bit more serious than a white pixel on the display that does not affect anything else?
    -- Johan W. Elzenga
    M
    Mr. Dmitry
    Known Participant
    July 21, 2017
    It's so terrible that Adobe doesn't have bug report system, support and even enough developers... They released update today with the same issue!
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