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Grohacke
Participating Frequently
Oct 10, 2023 8:57 PM UTC
Released

P: (Windows) Application hangs when trying to open masking tool

Since said update, LR goes into "not responding" mode with CPU usage "very high" and does not come back. Killing the LR task and restarting does not help. 

 

System: Ryzen 9 5900X, 64 GB, GeForce RTX 3060 with latest Studio Driver

 

Any ideas?

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    BiJeiTi_Ph
    BiJeiTi_Ph
    Known Participant
    Oct 15, 2023 7:22 AM UTC

    In my experience 13.0.1 fix the problem with my pc.

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      JimS_TX
      Participating Frequently
      Oct 14, 2023 8:41 PM UTC

      I'm happy to share logs, as I'm still having issues after the .01 update.  How should I get them to you?

       

      -- Jim S.

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        JimS_TX
        Participating Frequently
        Oct 14, 2023 8:38 PM UTC

        Glad it's working for you.  It's not working for me: even clicking "Auto" in the develop module crashes the program.  

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          flokohlert
          Participating Frequently
          Oct 14, 2023 10:02 AM UTC

          Thank you

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            Walter32601393lroi
            Participant
            Oct 14, 2023 9:50 AM UTC

            thanks for the quick work

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              Kim Shapley
              Participating Frequently
              Oct 14, 2023 2:02 AM UTC

              Open Creative Cloud Desktop. Click on Apps., Under Apps, Click Update. You Should then see the new version of Lgoom CC v13.0.1 and the updat button should show up.

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                Carsten32854513mouk
                Participant
                Oct 13, 2023 1:42 PM UTC

                Where do I find the update for version 13.01 - I can't see it on the Adobe site??

                Kind regards Carsten Holmbo Jensen/Denmark

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                  Kim Shapley
                  Participating Frequently
                  Oct 13, 2023 1:13 PM UTC

                  OK, the upgrade to 13.01seems to have done the trick. No more crashes. Thanks !

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                    Rikk Flohr-Retired
                    Adobe Employee
                    Rikk Flohr-Retired
                    Oct 13, 2023 10:51 AM UTC

                    Marking status as "Fixed"

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                    Rikk Flohr: Adobe Photography Org
                      Smit K
                      Smit K
                      Participating Frequently
                      Oct 13, 2023 9:52 AM UTC

                      Greetings All,

                      Lightroom Classic v13.0.1 is released. This update contain a fix for this issue. 


                      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

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                      Smit | Lightroom Team
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