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Grohacke
Participating Frequently
October 10, 2023

P: (Windows) Application hangs when trying to open masking tool

  • October 10, 2023
  • 52 replies
  • 14122 views

Since said update, LR goes into "not responding" mode with CPU usage "very high" and does not come back. Killing the LR task and restarting does not help. 

 

System: Ryzen 9 5900X, 64 GB, GeForce RTX 3060 with latest Studio Driver

 

Any ideas?

    This topic has been closed for replies.

    52 replies

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    BiJeiTi_Ph
    BiJeiTi_Ph
    Known Participant
    October 15, 2023

    In my experience 13.0.1 fix the problem with my pc.

      J
      JimS_TX
      Participating Frequently
      October 14, 2023

      I'm happy to share logs, as I'm still having issues after the .01 update.  How should I get them to you?

       

      -- Jim S.

        J
        JimS_TX
        Participating Frequently
        October 14, 2023

        Glad it's working for you.  It's not working for me: even clicking "Auto" in the develop module crashes the program.  

          F
          flokohlert
          Participating Frequently
          October 14, 2023

          Thank you

            W
            Walter32601393lroi
            New Participant
            October 14, 2023

            thanks for the quick work

              K
              Kim Shapley
              Participating Frequently
              October 14, 2023

              Open Creative Cloud Desktop. Click on Apps., Under Apps, Click Update. You Should then see the new version of Lgoom CC v13.0.1 and the updat button should show up.

                C
                Carsten32854513mouk
                New Participant
                October 13, 2023

                Where do I find the update for version 13.01 - I can't see it on the Adobe site??

                Kind regards Carsten Holmbo Jensen/Denmark

                  K
                  Kim Shapley
                  Participating Frequently
                  October 13, 2023

                  OK, the upgrade to 13.01seems to have done the trick. No more crashes. Thanks !

                    Rikk Flohr_Photography
                    Community Manager
                    Rikk Flohr_PhotographyCommunity Manager
                    Community Manager
                    October 13, 2023

                    Marking status as "Fixed"

                    Rikk Flohr: Adobe Photography Org
                      Smit K
                      Community Manager
                      Smit KCommunity Manager
                      Community Manager
                      October 13, 2023

                      Greetings All,

                      Lightroom Classic v13.0.1 is released. This update contain a fix for this issue. 


                      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

                      Smit | Lightroom Team
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