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davea.tinhat
Participant
Oct 23, 2020 7:07 PM UTC
Released

P: (Windows): Not synching with LR mobile IOS

Since upgrading yesterday to v10.0 my LR Classic Windows desktop no longer syncs with my LR on iPad. I have rebuilt the sync data a couple of times and signed out and back into Creative Cloud a couple of times - all to no avail. This is really frustrating and renders LR unfit for purpose for my workflow at least.

For example, if I create a sync collection in LR Classic the collection does not appear on my iPad. Likewise if I create a new album in LR Mobile on my iPad and add photos to it, the album and its photos do not appear in LR Classic.

Can you please fix this asap.

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FeedbackCommunityMember
Inspiring
Oct 24, 2020 11:23 AM UTC

I am also having the same issue. I tried rebuilding the sync data which seemed to work at first but I left it to finish the last few sync activities and then many more thousand turned up.

Now Lightroom says it has stopped the syncing because it seems I'm using an automatically created backup copy of my library.  It asks me to restart and enable sync again but this does not help. 

I might have to reinstall the last version of lightroom and revert to my backed up library until this is resolved.

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davea.tinhatAuthor
Participant
Oct 24, 2020 8:17 AM UTC

Hi Rikk,

Everything I synced BEFORE moving to v10.0 is there in the cloud - 27,000+ photos. Since moving to v10.0 nothing gets synced in either direction to/from the desktop. It's as though the pipe is blocked. LR Classic tells me it is syncing but nothing actually syncs.

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Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-Retired
Oct 23, 2020 7:11 PM UTC

The first question to ask is does your Lightroom Classic Synced Collection show up in the Cloud? 

Log in to https://lightroom.adobe.com using the same ID with which you log into Lightroom Classic. Is the collection there?

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Rikk Flohr: Adobe Photography Org
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