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KostFan2
Known Participant
Jan 14, 2024 10:28 PM UTC
Open for Voting

P: Wrong Metadata Icon Appearing for Develop Settings

Customer takes a picture on IOS device and makes Develop Adjustment edits on the IOS device in an Album that syncs with Lightroom Mobile.  That image appears in the collection in Lightroom Classic with a “Metadata Change icon. This is incorrect since no Metadata changes were made using Lightroom mobile or Lightroom Classic.  GPS on device has been disabled. 
Issue: When customer clicks on the metadata icon in Lightroom mobile and selects “Save” the develop adjustments are removed from the image in BOTH lightroom classic and the IOS device.

The same behavior occurs when the develop adjustments are made in Lightroom mobile to an image taken on the IOS device

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2 replies

EnergyPhotos
Known Participant
Jan 19, 2024 7:41 AM UTC

 

 

I also have this problem. 
I press "retry metadata export" and is fixed, but sooner or later the images get the same error. 

Let us know how to fix. 

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Rikk Flohr-Retired
Adobe Employee
Jan 17, 2024 1:54 PM UTC

Cross-referencing with existing bug.

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Rikk Flohr: Adobe Photography Org