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Gary Sprung
Known Participant
July 17, 2026

Up-syncing gets stuck often

  • July 17, 2026
  • 0 replies
  • 2 views

I don't know if this is a bug or a mistake. I frequently run into issues up-syncing my LR Classic pictures to the cloud. Right now LR Classic reports that is is syncing 10 files. It has reported that for weeks. I have followed the advice of Anshul_Saini, who wrote:

• Sign out of Lightroom Classic, quit the app, relaunch it, and sign back in. After signing back in, let sync run for a few minutes and see if the same photos remain stuck.

I did that.

• Check Lightroom Web. Sign in at https://adobe.ly/49uUY7n
– Look for the same photos that are stuck in Classic
– Clear the Deleted folder, remove any photos inside it from the web interface

I did that.

• Inspect problematic photos
In Lightroom Classic, go to All Synced Photographs and identify the images that won’t sync.
Try selecting one affected photo and changing Metadata > Edit Capture Time and set it to anything, eg, 12:00:00 PM.
This often forces Lightroom to re-evaluate metadata and can unblock stuck sync items.

I did that.

I would like to send my diagnostic log but. there is no ability here to upload a file.

It seems to me that this IS a bug. I encounter the problem often. I see something about syncing being fixed in the July 2026 release. I upgraded and the problem persists.

Gary