Skip to main content
Participant
September 12, 2025

Adobe keeps failing to cancel free trial

  • September 12, 2025
  • 3 replies
  • 122 views

 So I recently tried out the 3D Sampler free trial Adobe was offering and I tried it once and now I want to get rid of my free trial before it starts charging money. Whenever I try to cancel it, it keeps giving me an error. Look at the image to see what it says.

3 replies

Participant
September 12, 2025

Hello everyone. I solved the problem! I used a different browser and it worked! So theres no need to comment anything.

Participant
September 12, 2025

Well I was attempting to try and make a 3D model using image.

LoryAline
Community Manager
Community Manager
September 12, 2025

Hi,
You can contact the dedicated support directly from this page:
https://helpx.adobe.com/contact.html?step=CCSN

Can you share with us what you were looking for in Sampler?