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Participant
Sep 12, 2025 2:08 AM UTC
Open for Voting

Adobe keeps failing to cancel free trial

 So I recently tried out the 3D Sampler free trial Adobe was offering and I tried it once and now I want to get rid of my free trial before it starts charging money. Whenever I try to cancel it, it keeps giving me an error. Look at the image to see what it says.

3 replies

Participant
Sep 12, 2025 11:51 AM UTC

Hello everyone. I solved the problem! I used a different browser and it worked! So theres no need to comment anything.

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Participant
Sep 12, 2025 11:20 AM UTC

Well I was attempting to try and make a 3D model using image.

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LoryAline
Community Manager
Community Manager
Sep 12, 2025 7:07 AM UTC

Hi,
You can contact the dedicated support directly from this page:
https://helpx.adobe.com/contact.html?step=CCSN

Can you share with us what you were looking for in Sampler?

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