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Inspiring
March 30, 2023

Always crash when creating local folders

  • March 30, 2023
  • 5 replies
  • 434 views

Creating a normal folder may not be a problem! "However, after I accidentally created a huge local folder (perhaps as high as 200G), the software crashed as soon as I entered it, and I was unable to perform any other operations. Perhaps this was my mistake. I had to uninstall the software and reinstall it. I hope the staff can test this error. Thank you."

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5 replies

LoryAline
Community Manager
Community Manager
April 3, 2023

Thank you for confirming quickly, I wanted to be sure as your title says "always crash". 

We will investigate to solve this issue.

Thank you!

Inspiring
April 3, 2023

"Only when linking to a large folder, it will crash. I'm not sure if this large folder crashes too much. At least my folder exceeds 200GB!"!
"Because the software crashed as soon as I opened it, I uninstalled and reinstalled the software to solve this problem!"!
Linking a blank folder is normal and won't crash!
There should be a crash in linking a large folder. I'm not sure if anyone else will have the same problem, so I hope you can test linking a large folder!

LoryAline
Community Manager
Community Manager
April 3, 2023

Hi,

Does it crashes everytime you try to link the big folder? 
Does it crash when you try to link any kind of folders?


Thank you!

Inspiring
April 2, 2023

Yes, maybe this is a bug that has never been fixed

Ares Hovhannesyan
Community Expert
Community Expert
April 1, 2023

It also happens in my workflow previously. Uninstalling helped to solve the problem