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leandrog8224422
Participant
February 7, 2024

Image to material (AI) not available anymore

  • February 7, 2024
  • 2 replies
  • 158 views

Hi, I recently reopened an old file, but it displays nothing, just plain default material information.
The file has an image input with an "image to material (AI powered)" node to make all the specific modifications on material properties. But now, after opening it again, the node displays the following text "Not available". What could just happen? I'm currently working under Windows 11, that is the only change I made to my system.
The app version is 4.3.0 - Empanada
Is there a workaround or something to do? I got a lot more files that I did work before with the same approach and need to make them work again.

Thanks in advance.

2 replies

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 12, 2024

Hi @leandrog8224422,

 

and sorry for the delay in response.

 

When opening an old project with the latest release, Substance Sampler ask if you want to update the layers or not. Have you?

 

Also, could you share your log (Help > Export log), so we can take a closer look?

Let me know.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
L
leandrog8224422Author
Participant
February 7, 2024

In the other end, with APP version 3.4.1 - Arancini (Sampler 2022) it's working fine.

I would love to know how to solve this in the new Sampler 2023 version.
Thanks in advnace

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