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Participating Frequently
July 29, 2023

"Invalid Project" or crash on load.

  • July 29, 2023
  • 3 replies
  • 171 views

I made a project on the most recent version of Sampler last night, and this morning it says the project is invalid.  Or it hard crashes on loading it.

 

In addition files I made in 2021 won't open with a variety of different errors, either 'filters aren't supported on my hardware' or 'the file could not be read'

 

My experience with saving and loading in this software has been awful, I don't know what I could be doing wrong.  I don't have problems with any other substance programs, and my hardware is high end, and I have the latest version of all drivers.

 

Here are dropbox links for all the problematic files, I would appreciate any assistance.  I am trying to teach a class to use this software, but if it's this unreliable in simply saving and opening files, I just can't rely on it.

 

'Invalid Project" - made with latest version

https://www.dropbox.com/s/g3ew0paoeuzsmas/subwayStationMaterials%20-%20invalid%20project.ssa?dl=0

'Cannot be read' - made in 2021 version

https://www.dropbox.com/s/ammc6wg1wd6r4xp/bricks%20-%20cannot%20be%20read.ssa?dl=0

Doesn't open - 2021

https://www.dropbox.com/s/cyk2l10q03v1frl/bikeEnvironment%20-%20doesn%27t%20open.ssa?dl=0

unavailable features on my hardware - 2021

https://www.dropbox.com/s/w87so407xjdyqg3/warehouse%20-%20unavailable%20features.ssa?dl=0

 

 

Latest version of Sampler

Windows 11 Pro - latest version.

nvidia 4090 - latest drivers

i9-13900k

All SSDs

3 replies

Ares Hovhannesyan
Community Expert
Community Expert
July 30, 2023

Nice to hear that you solve the problem and also thanks for suggestions and information. I have tried to open your first file and get this note. The problem is that this project contain unsupported materials and filters. After continue Sampler loads materials and open project. See second shot. I have test only one file but think all they have the same problem

 

Participating Frequently
July 29, 2023

Okay, so the problem has been resolved.  The program had to be entirely deleted and reinstalled.  So not sure what the issue was, but it looks like maybe updating from an older version may have caused the problem?  Because I reverted to an older version, and some of the files worked.  But when I updated it again, the files were not working.


So if anyone has issues similar, I recommend a complete uninstall and manual full install to latest version

Participating Frequently
July 29, 2023

To build on this, I just saved a new .ssa file.  closed the program, and restarted it and again got the 'Invalid Project' error.