Participant

Latest Adobe Substance 3D Sampler crashing on startup windows 10

Forum|Forum|11 months ago
February 21, 2025
9 replies
1731 views

All my drivers are up to date on my computer and this machine has a very fast CPU and graphics card with 128 GB of RAM so there is no way it's a performance issue. I have tried uninstalling the program and reinstalling it with no success. Any help to resolve this issue would be greatly appreciated!

I also went ahead and attached the crash log.

log.txt

Install

davescm

Community Expert

Sampler is working with Studio driver 576.80 here after a clean install of the driver (Custom - Clean install)

However, that is an issue itself in that Photoshop does not display 30 bits correctly (using 30 bit monitors) on any driver after 546.33. That issue has been reported to NVidia as well as in teh Photoshop forum here.

Unfortunately 546.33 crashes Sampler release 5.03 (but not the beta). For someone who uses both applications, switching drivers several times a day is a major inconvenience.

Dave

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radaremtjcw2

Participant

the beta version does work

R

radaremtjcw2

Participant

Windows 11 driver is latest and sampler is crashing 576.80

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SvendUnfrid

Participant

I'm Just confirming that Sampler is working on Driver Version 572.70 as I had the same issues on the previous driver version..

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michael_9675

Participant

Thanks, this version appeared to work. I actually got past importing my photos and generating masks. It waiting to crash until the step after that this time, but now it wont even let me start over, erroring out as soon as I import my photos.