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Participant
Feb 15, 2025 8:09 PM UTC
Open for Voting

Not Able to Use 3D Objects Feature on Mac using Ventura

Hey!

 

I downloaded 3D Substance Sampler 4.3.2 but am not able to use the 3D Objects Feature. I'm using a Mac with Ventura 13.2.1 so I belive I should be able to use this feature according to the documentation. When I look at the 'Hardware Information' in 3D Sampler it says Mac OS Unknown version.

 

Any help as to why I'm currently not able to use 3D object fearture would be greatly appreciated.

    2 replies

    Participant
    Feb 18, 2025 12:04 AM UTC
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    Guillaume_Substance3D
    Community Manager
    Community Manager
    Feb 17, 2025 8:51 AM UTC

    Hello,

    Sorry to read this.Can you please send me Substance Sampler log file please?

    Guillaume

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