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Participant
February 15, 2025

Not Able to Use 3D Objects Feature on Mac using Ventura

  • February 15, 2025
  • 2 replies
  • 218 views

Hey!

 

I downloaded 3D Substance Sampler 4.3.2 but am not able to use the 3D Objects Feature. I'm using a Mac with Ventura 13.2.1 so I belive I should be able to use this feature according to the documentation. When I look at the 'Hardware Information' in 3D Sampler it says Mac OS Unknown version.

 

Any help as to why I'm currently not able to use 3D object fearture would be greatly appreciated.

    2 replies

    Participant
    February 18, 2025
    Please download the attached file to view this post
    Guillaume_Substance3D
    Community Manager
    Community Manager
    February 17, 2025

    Hello,

    Sorry to read this.Can you please send me Substance Sampler log file please?

    Guillaume