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halfscience
Participant
March 6, 2025

phots import to separate photogroups

  • March 6, 2025
  • 1 reply
  • 147 views

I am new to Substance 3D, curious if anyone else has encountered this issue.  attempting to make a model from images.  New project --> Get content --> 3D capture,  and navigate to import 10 images (all in the same folder),  they import okay, but appears as 10 separate photogroups (not in a single photogroup).  "Submit" then generates error when generate mesh and aborts.  Curious if anyone seen this behaviour also and knew how to prevent or a workaround.  Many thanks! 

Version of the app  4.0.0
Platform and OS version    Windows 11
Basic steps to reproduce the problem      above
Expected result and actual result            trying to prodcue model from images

1 reply

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
March 11, 2025

Hi @halfscience,

 

An error during the mesh creation can be due to several things. I strongly advise you to take a look at this advanced tutorial serie on our 3D capture. It will give you all the keys for a successful result.

 

First of all, 10 images is a very small number of inputs for a 3D scan. From this fact alone, there's a lot of chances the process won't work. I advise you to have at least 30 images, but the more the better. On a similar topic, try having pictures from all angles.

 

Additionally, photogroups are made depending on the images metadata. Therefore, it means that your pictures have distinct data. A good set, will keep a certain consistency in between pictures (same focal, same iso, etc).

 

Lastly, avoid scanning shiny object (metal, glass, etc). The 3D reconstruction have trouble with reflections.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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